INC-156422 · Issue 617381
Updated email triage case creation to avoid unique key issue
Resolved in Pega Version 8.6
After upgrade, when the email listener queued the case and an agent picked up the queued item to create an Email Triage Case and then the interaction case, trying to commit the case failed with a Unique Key violation. Investigation traced this to the system trying to insert the record into the PC_WORK_TRIAGE table twice due to a timing issue in the workobject commit. This has been resolved.
INC-157214 · Issue 631600
Mentioned user in Pulse appears correctly
Resolved in Pega Version 8.6
When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.
INC-160372 · Issue 629922
Resolved unneeded chat survey error logging
Resolved in Pega Version 8.6
After configuring a chat server to do a post chat survey, the post chat survey was correctly served but errors indicating "Cannot find PegaCA-Work-SurveyNPS.Thank you for your feedback. van type Rule-HTML-Paragraph" were logged. This was caused by the method used by the system to distinguish between text and paragraph questions in pyProcessNextStep, and has been resolved by adding additional checks for whether paragraph exists before opening it.
INC-160688 · Issue 632230
Skip topics from the attachments setting honored
Resolved in Pega Version 8.6
Topic detection was happening for attachments even when it is disabled in the UI. This issue was traced to pyTopics which were not properly configured by selecting checkboxes in iNLP configuration for Email Channel, and has been resolved.
INC-165188 · Issue 635775
Third-party links allowed to pass target attribute in anchor
Resolved in Pega Version 8.6
Attempting to connect to Docusign, a third party application, via Email in an interaction portal was not working, and the error "account.docusign.com refused to connect" appeared. This was caused by the HTML data being sanitized so the attribute 'target' was not allowed to pass and the application could not open in a new tab. To resolve this, an update has been made that will allow the target attribute for an anchor tag.
INC-165886 · Issue 637242
JWT token support added for Digital Messaging
Resolved in Pega Version 8.6
An enhancement has been added to support the use of JWT tokens for authentication with the Digital Messaging API.
INC-133214 · Issue 590380
Deployment Manager rollback works for directed inheritance
Resolved in Pega Version 8.6
Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.
INC-140040 · Issue 597666
Improved handling to ensure circumstanced rules skim is complete
Resolved in Pega Version 8.6
After performing a major rule skim, it was noticed that some of the circumstanced rules were not carried over to the higher version. The data was restored and a second skim was attempted. Once again, not all of the circumstanced rules were carried over; however, the results were different than in skim 1. This issue was traced to the circumstanced rule and base rule having the same pxCreateDateTime because they were processed with in a millisecond span. To resolve this, a 1ms explicit sleep has been added before processing each record.
INC-140279 · Issue 597757
JMX logging added to upgrade diagnostics
Resolved in Pega Version 8.6
In order to improve diagnostic information, infoForced loggers have been added for debugging upgrade issues related to JMX calls to enable and disable rules creation.
INC-142236 · Issue 595979
Apache Struts updated
Resolved in Pega Version 8.6
The Apache struts2-core.jar and its dependencies have been updated to version 2.5.25.