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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D55508 · Issue 521862

CSRF and Fingerprint token handling added to custom URL generation

Resolved in Pega Version 8.4

An error screen appeared with the message "Server response error, no update data returned" while doing a check out and check in of the offer rule. This was traced to CSRF token validation: in this scenario, a custom URL was being framed and the corresponding request did not have a valid CSRF/ Fingerprint token, which can occur when there are custom AJAX/Non-ajax URLs constructed manually in the non-autogenerated/HTML streams. To address this, handling has been added for CSRF and fingerprint tokens as part of the custom URL generation.

SR-D56409 · Issue 520743

URL Encryption and Obfuscation made compatible with site-minder

Resolved in Pega Version 8.4

Attempting to install a DL using Hfix Manager worked when not going through SSO but failed when using SSO. Investigation showed that this was due to the use of URLEncryption: URLEncryption uses a Pega-supplied base64 to encode the cipher text with MIME type encoding by default, which adds newline character after every 72 characters. This is not compatible with site-minder. which has policies to restrict newline characters in the URL. As a result, none of the encrypted requests were being processed. To resolve this, post-processing logic has been added to remove newline characters from encoded text. This change has also been applied top URLObfuscation.

SR-D62949 · Issue 527502

XSS protection added

Resolved in Pega Version 8.4

The CrossScriptingFilter API has been applied to address a potential XSS issue related to stream rule parameters used in the request header.

SR-D63232 · Issue 524295

Support added for Authentication service rule attributes in embedded pages

Resolved in Pega Version 8.4

SSO login was not working, giving the error "Unable to process the SAML WebSSO request : No value specified for Attribute in SAML assertion". Investigation showed the Authentication service rule could only map attributes that are on the top level page and did not consider embedded page values. To resolve this, tools.getProperty will be used to fetch the property reference value instead of find Page and getString.

SR-D63727 · Issue 531726

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.4

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

SR-D71378 · Issue 533282

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.4

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

SR-D49537 · Issue 521112

Embedded Pega Chat error resolved

Resolved in Pega Version 8.2.6

A cross-origin frame error was shown when the Pega Chat Window was embedded in a non-Pega page. Investigation traced the issue to code that was accessing the top/parent window, and which failed when used in a mashup scenario. This has been resolved with a try/catch block to wrap the code and handle scenarios where the

SR-D49782 · Issue 518048

Extension point added for ClearInteraction to support custom interactions

Resolved in Pega Version 8.2.6

In order to support clearing a custom interaction page after clicking the "Reset" button on preview console, an extension point has been added to pyClearInteraction.

SR-D57865 · Issue 520963

Added property check for outbound templated email reply

Resolved in Pega Version 8.2.6

When a template was used for the first time for outbound correspondence, email was generated correctly. If the same template was used as the content for reply, the generated email skipped all styles. This was traced to a missing property check, and has been resolved.

SR-D63638 · Issue 544016

Performance improvements for opening cases with embedded images

Resolved in Pega Version 8.2.6

Opening cases containing email interactions was taking an excessive amount of time. This was traced to the use of embedded images, icons, etc, in the message body and signature, and was caused by the pyGetAttachmentsbyCID activity running multiple times due to discussion threads that were duplicated over and over. In some cases, more than 360 calls to the database were seen. This has been resolved by shifting some case opening processes to executing when the listener thread gets the mail, and storing the results in a .pynote property, and a URL will be used to get images instead of embedding them directly to the HTML. If preferred, this can be reverted to the previous behavior by changing the when rule (pyUseCachedHtmlForDisplay) to false.

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