INC-192935 · Issue 698695
Inline images retrieved for deferred-load email
Resolved in Pega Version 8.7.1
When emails were defer-loaded, inline images with code entered into the non-cache section in pyExtractHtmlFromAttachment were not being displayed. This has been resolved by passing the current page parameter to pyExtractHTMLFromAttachment to convey the pyID.
INC-200148 · Issue 693148
Added JSoup handling for older Microsoft Outlook versions
Resolved in Pega Version 8.7.1
Logging indicated that some emails were generating the error "pyextractlatestreplyfromhtml is resulting in java.lang.IllegalArgumentException: Object must not be null." This occurred when using an older version of Microsoft Outlook, and has been resolved by adding a check before removing the JSoup doc object.
INC-200237 · Issue 693179
Added API for Pega Call Team websocket reconnect
Resolved in Pega Version 8.7.1
When a call came in, the operator was not able to pick it up due to the popup only containing a reconnect section. This has been resolved by adding the disconnectAndReconnect API which will be used by Pega Call Team if the websocket reconnect limit exceeds 5.
INC-203463 · Issue 694163
Added deferred loading for email cases
Resolved in Pega Version 8.7.1
When there were a significant number of email interactions on an email case, delays were seen when loading the case in the UI. Investigation traced this to a high number of database calls along with the BLOBs also being open. To improve performance, the new rule pyDeferLoadEmails has been added which toggles the UI and loads emails faster. In addition, the button label has been modified to read "View all emails" in place of "Show all" while defer load is enabled.
INC-184798 · Issue 703269
PRconfig added for JVM user/password
Resolved in Pega Version 8.7.1
The setting Dcom.sun.management.jmxremote.local.only=true has been added for use when JMX authentication is enabled by providing jmxuser/password through prconfig.
INC-194348 · Issue 703374
Resolved multiple copies of Pega0050 alerts
Resolved in Pega Version 8.7.1
The PDC alert Pega0050 was seen multiple times for the standard pxgetoperatordetails activity, step 6.This has been fixed by removing the pagecopy and updating the data page properties.
INC-195580 · Issue 684492
Delay Factor updated to allow values < 1.0
Resolved in Pega Version 8.7.1
After modifying the "Delay factor" parameter on a queue processor rule and and clicking the "Save" button, refreshing the page caused the value of the "Delay factor" parameter to change. This has been resolved by updating the delay calculation strategy to support factors < 1.0.
INC-196478 · Issue 683130
CORS policy updated for GET streams
Resolved in Pega Version 8.7.1
CORS (Access-Control-Allow-Origin) support has been added to handle Stream calls during GET requests.
INC-175994 · Issue 667480
Removed redundant Microsoft Outlook email interaction chain
Resolved in Pega Version 8.5.6
When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.
INC-184155 · Issue 673073
Entity Detection prefers first detected entity
Resolved in Pega Version 8.5.6
Entity detection shown in the "Training data" tab of the email channel did not match with the results of running the corresponding text analyzer rule. This occurred when a single piece of text was detected as multiple entity values, which led to the last entity detected being picked for case mapping because of the unclear scenario of duplicate entities. To resolve this, pxmapresponseentities has been updated to prefer the first detected entity.