SR-D62754 · Issue 559848
PrepareResponse updated to explictly close Input Handler
Resolved in Pega Version 8.2.7
When using prpcServiceUtils to export a product in a Windows+Weblogic environment, attempting to export repeatedly using the same archiveName with the intention of overwriting the older product with the newer one in the ServiceExport directory failed with a FileNotFoundException. Investigation showed that the product file that was created by the pzExport REST call was not being released by the Weblogic File Handler process. Due to this, the next time the call was invoked the system tried to create the same file in the directory but failed due to the earlier File handle lock. To resolve this, the system has been updated to explicitly close the InputStream using try-with-resources.
SR-D78274 · Issue 544092
Handling added for dual privileges with MSSQL
Resolved in Pega Version 8.2.7
After setting up dual privileges, the Admin user was able to create a table but the base user received an "insufficient privileges" error. Investigation showed this was an issue when using MSSQL: the generated grant statements used the server login name as the user in the grant statement, instead of the database user. For all other databases, the username passed into the connection is the correct user to use for grants. Only MSSQL has a distinction between this connection user name (the login) and the database user, and since the login did not exist in the user table, the grant failed. To resolve this, when MSSQL is used, the system will fetch the underlying database user when determining the user for grant statement generation.
SR-D84190 · Issue 547173
Post-Import Migration Agent query optimized
Resolved in Pega Version 8.2.7
A Post-Import Migration agent belonging to the Pega-ImportExport Ruleset and set to run every 60 seconds by default triggered the SQL query "select ASTERISK from pegadata.pca_CWT_CXP_Work_Interaction" which ran for an excessive amount of time, caused a utilization spike, and then crashed the utility nodes. Investigation showed the excessive run time and load was caused by the query fetching a very large number of results. To better handle this scenario, the query usage has been updated.
SR-D84364 · Issue 551400
Check for circular references added to SearchInventoryImpl to prevent recursive call
Resolved in Pega Version 8.2.7
An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.
SR-D85100 · Issue 556260
ProductInfoReader updated to fetch only most recent version information
Resolved in Pega Version 8.2.7
After update, running Hfix scanner on Pega Marketing 8.2 displayed missed critical Hfixes for Pega Marketing 8.1. This has been resolved by modifying ProductInfoReader.runQuery to fetch only latest version of DAPF instances during a scan.
SR-D90687 · Issue 560427
IOException handling improved to resolve broken pipe errors
Resolved in Pega Version 8.2.7
Frequent "connection reset by peers" exceptions were being generated and broken-pipe exceptions were seen in the logs. Investigation traced the issue to unhanded IOExceptions on the server side that were a result of the client application not always closing the TCP connection gracefully. To resolve this, error handling for IOExceptions has been improved.
INC-202878 · Issue 713790
Handling updated for social messaging items with very large embedded images
Resolved in Pega Version 8.7.2
Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.
INC-211417 · Issue 711610
Updated URL construction for inline images for better performance
Resolved in Pega Version 8.7.2
System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.
INC-212549 · Issue 706073
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.7.2
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.
INC-212966 · Issue 713955
Support added for email attachments stored in repositories
Resolved in Pega Version 8.7.2
Attachments sent through email were received as corrupted. To resolve this, support has been added for retrieving content attachment file content from external repositories using data page D_pzGetExtStorageContent[ContentLocation:.pyContentLocation,RepositoryName:.pyStoredInRepository].pyFileSource