SR-A9198 · Issue 218533
Text retrieval for deprecated "Query" button updated for universal browser support
Resolved in Pega Version 7.2
The Firefox popup window provided by the Product rule when querying "Individual Instances to Include" failed to transpose the selected rule information back into the Product ruleform when the OK button was clicked. This was due to the use of the deprecated "Query" button, which does not have support for all browsers, to launch the ListView. To handle this, the node text retrieval method in DataInstancesQueryScript has been updated to use the 'textContent' function (compatible with all browsers) instead of the previous 'innerText'.
SR-A10839 · Issue 222017
Added handling for null rollback info in hotfix autocommit
Resolved in Pega Version 7.2
If AutoCommit was selected while installing a hotfix, the auto-commit would fail and leave the hotfix in an Uncommitted state if there were dependent hotfixes where changes were covered by the parent and the child was superseded after installing the parent. Manual commitment of the hotfix worked as expected. This was an edge case where the older hotfix did not get rollback information saved since its components were already installed or superseded, and AutoCommit has been updated to handle this missing information.
SR-A10327 · Issue 222830
Upgrade Assistant enhanced to better resume interrupted process
Resolved in Pega Version 7.2
If the system suffered a crash during upgrade, IUA was incorrectly identifying the DB as having completed the upgrade and would import outstanding rules based on the perceived Database BLOB version. This led to a storage-type mismatch between Prod and all lower environments, and BIX jobs would fail due to not being upgraded. An enhancement has been added to the Upgrade Assistant to correctly resume an interrupted upgrade process.
SR-A12287 · Issue 223279
Alter Script generates correct SQL for Oracle db
Resolved in Pega Version 7.2
During installation, an incorrect Alter Script was being generated while importing the JAR file due to a missing check on the 'required' XML attribute for dbtype Oracle to decide whether it should be null or not null. This has been corrected to honor the 'required' attribute and accordingly the generated SQL will be appended with null/not null string.
SR-A12687 · Issue 226506
Skimming logic corrected
Resolved in Pega Version 7.2
The skimming logic (PegaRULESMove_Skimming_Query) has been updated to correctly repopulate the query page in order to return a more accurate rules count.
SR-A2733 · Issue 220049
Migration process handles underlying varchar CHAR
Resolved in Pega Version 7.2
Handling for CHAR length semantics has been added for imports of rule schema to support Oracle varchar2 columns, and the import/export will correctly deal with the circumstanced columns of CASETYPEVERSION and PXREFOBJECTCLASS.
INC-139018 · Issue 587716
Rules updated to handle Outlook change that displayed multiple/duplicate email responses
Resolved in Pega Version 8.6
In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.
INC-142930 · Issue 600768
Email history will be stripped from case replies
Resolved in Pega Version 8.6
When sending an email reply to a case, the entire email history (all previous emails in the email chain) was attached to the case as part of the reply.To resolve this, updates have been made so the system will strip history only when it's a follow-up mail. In addition, an issue with duplicate attachments has been corrected, and attachments from trailing mail will not be copied to a new post.
INC-143320 · Issue 602280
Support added for email addresses with hyphen in domain name
Resolved in Pega Version 8.6
When attempting to enter a email with a hyphen '-' in the domain part of an email ID ([email protected]), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.
INC-146544 · Issue 604494
Updated handling for unexpected character set in non-UTF-8 email
Resolved in Pega Version 8.6
After upgrade, the listener properly created a case from an email, but the space character was being replaced by ? in the inbound emails. Investigation showed the messages did not appear properly in the UI if the email was sent using any encoding other than Unicode (UTF-8) and it had a special character set. To resolve this, the system will remove the attachment type which includes the charset.