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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-229192 · Issue 729614

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-232079 · Issue 741121

Clipboard page instance resolution simplified

Resolved in Pega Version 8.8

Previous work related to removing duplicate clipboard page creation from the pyInstanceInfoForUpdate list in order to resolve out of memory issues has been further updated to address a missed use case. While finding a matching instance with same className during instance list resolution, fault logic was leading to the same java object instance being updated N times and added N times to a linked list. This caused unnecessary complexity and has been resolved by removing the matching instance logic and instead creating items for each entry individually.

INC-232137 · Issue 734414

Improved handling for thread resolution issues

Resolved in Pega Version 8.8

Queue Processor/Dataflow was moving to STOPPED state due to failed records in its execution. Investigation showed there was a minor logic issue in the queue processor activity which allowed the Page-Remove step to be called even before the pages were actually created, and this has been resolved by improving the recovery from a cleared ThreadContainer which might cause thread resolution issues.

INC-234016 · Issue 738327

Improved handling for thread resolution issues

Resolved in Pega Version 8.8

Queue Processor/Dataflow was moving to STOPPED state due to failed records in its execution. Investigation showed there was a minor logic issue in the queue processor activity which allowed the Page-Remove step to be called even before the pages were actually created, and this has been resolved by improving the recovery from a cleared ThreadContainer which might cause thread resolution issues.

INC-234134 · Issue 742477

Connection list API call will be skipped when not configured

Resolved in Pega Version 8.8

An exception was appearing as part of Robotic Desktop Automation (RDA) flow whenever message service host was not configured. This has been resolved by skipping the connection list API call when the message service host is not configured. A specific Pega log and console log messages have also been added.

INC-178831 · Issue 680984

Ensured correct context for multi-select

Resolved in Pega Version 8.8

When using multi-select controls, there was an intermittent issue with selecting values using a mouse click. Using the tab key worked as expected. This was traced to the focus being event triggered multiple times so pega.ctx.dom returned undefined values in the second call.This has been resolved by focusing the target element before creation of capsule to ensure the context remains the same.

INC-180100 · Issue 699838

Scrollbar persists for multiselect

Resolved in Pega Version 8.8

Selecting more than 20 values in the multiselect control caused the scrollbar to disappear. This has been resolved by removing a custom popover height calculation.

INC-183966 · Issue 676560

Corrected duplicated select file label reading

Resolved in Pega Version 8.8

When using a screen reader, the select file button label was announced twice on focus. Investigation showed this was caused by the helper text and tooltip having the same content which sounded like a duplicate reading. To resolve this, the text is now differentiated.

INC-183996 · Issue 669645

Step name given heading level for better accessibility

Resolved in Pega Version 8.8

When using the JAWS shortcut for navigating through headings, the Step name was not announced as expected. This was due to the Step name not containing the necessary code for a heading, and has been resolved.

INC-184307 · Issue 673228

Improved accessibility for overflow menu tab

Resolved in Pega Version 8.8

When a tabbled layout group has more tabs than will fit horizontally on the screen, icons appear to the left and right of the visible tabs to scroll through the available tabs along with a drop down list to select from all available tabs. Running the accessibility tool generated an error message for the down arrow button on the right. This was traced to a set tabindex 0 for unfocusable items, and has been resolved by adding tabindex="-1" for the overflow menu.

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