Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

SR-D62754 · Issue 559848

PrepareResponse updated to explictly close Input Handler

Resolved in Pega Version 8.2.7

When using prpcServiceUtils to export a product in a Windows+Weblogic environment, attempting to export repeatedly using the same archiveName with the intention of overwriting the older product with the newer one in the ServiceExport directory failed with a FileNotFoundException. Investigation showed that the product file that was created by the pzExport REST call was not being released by the Weblogic File Handler process. Due to this, the next time the call was invoked the system tried to create the same file in the directory but failed due to the earlier File handle lock. To resolve this, the system has been updated to explicitly close the InputStream using try-with-resources.

SR-D78274 · Issue 544092

Handling added for dual privileges with MSSQL

Resolved in Pega Version 8.2.7

After setting up dual privileges, the Admin user was able to create a table but the base user received an "insufficient privileges" error. Investigation showed this was an issue when using MSSQL: the generated grant statements used the server login name as the user in the grant statement, instead of the database user. For all other databases, the username passed into the connection is the correct user to use for grants. Only MSSQL has a distinction between this connection user name (the login) and the database user, and since the login did not exist in the user table, the grant failed. To resolve this, when MSSQL is used, the system will fetch the underlying database user when determining the user for grant statement generation.

SR-D84190 · Issue 547173

Post-Import Migration Agent query optimized

Resolved in Pega Version 8.2.7

A Post-Import Migration agent belonging to the Pega-ImportExport Ruleset and set to run every 60 seconds by default triggered the SQL query "select ASTERISK from pegadata.pca_CWT_CXP_Work_Interaction" which ran for an excessive amount of time, caused a utilization spike, and then crashed the utility nodes. Investigation showed the excessive run time and load was caused by the query fetching a very large number of results. To better handle this scenario, the query usage has been updated.

SR-D84364 · Issue 551400

Check for circular references added to SearchInventoryImpl to prevent recursive call

Resolved in Pega Version 8.2.7

An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.

SR-D85100 · Issue 556260

ProductInfoReader updated to fetch only most recent version information

Resolved in Pega Version 8.2.7

After update, running Hfix scanner on Pega Marketing 8.2 displayed missed critical Hfixes for Pega Marketing 8.1. This has been resolved by modifying ProductInfoReader.runQuery to fetch only latest version of DAPF instances during a scan.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us