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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B10826 · Issue 280564

Widget descriptions localized for Case Manager

Resolved in Pega Version 7.3

Localization has been added to the widget descriptions for "Team Worklist" and "Welcome to Case Manager".

SR-B11192 · Issue 282623

Focus fixed for pxOperatorImage control

Resolved in Pega Version 7.3

When using pxOperatorImage control, the 'Tab' and 'Enter' keys were not usable to reach the Operator menu. This has been fixed by adding a tabindex attribute on the html tag of pxOperatorImage control to ensure proper focus.

SR-B12581 · Issue 282710

Documentation correction for setupDatabase.properties naming

Resolved in Pega Version 7.3

The install, upgrade, and update guides on the PDN referring to the setupDatabase.properties file properties gave erroneous name formats for the schema name properties. All instances in the documentation referring to pega.rules.schema have been changed to the correct format of rules.schema.name, and all instances of pega.data.schema have been changed to the correct format of data.schema.name.

SR-B12850 · Issue 283836

SMA Garbage Collector landing page updated to work with updated browsers

Resolved in Pega Version 7.3

SMA's Garbage Collector landing page was not working correctly on the latest versions of Chrome and other browsers due to the document.all JavaScript function being deprecated. The code has been updated to correct this.

SR-B13020 · Issue 283559

Upgrade App Schema generates unique index name IDs

Resolved in Pega Version 7.3

Upgrade Schema index was not incrementing the system-generated index name properly, resulting in duplicate names and a failure to execute new recommendations. This was an issue with duplicate indexes being generated through the UpgradeApplicationSchema Landing Page when the hash truncation matched indexes incorrectly. This has been resolved by using both the table name and the index name to ensure unique IDs.

SR-B13020 · Issue 283078

Upgrade App Schema generates unique index name IDs

Resolved in Pega Version 7.3

Upgrade Schema index was not incrementing the system-generated index name properly, resulting in duplicate names and a failure to execute new recommendations. This was an issue with duplicate indexes being generated through the UpgradeApplicationSchema Landing Page when the hash truncation matched indexes incorrectly. This has been resolved by using both the table name and the index name to ensure unique IDs.

SR-B13088 · Issue 287632

SLA correctly reset after reassignment

Resolved in Pega Version 7.3

When the SLA values were updated on routing the task, the newAssignPage and assign table were updated with the new SLA details but the pxFlow page was still holding the old SLA values. This caused the updated SLA details to not be displayed in the out-of-the-box pyAssignmentListGadget section. This was an issue with the pxAdjustSLA and Reassign activities not completely updating the embedded page pxFlow in the WorkPage completely, and has been fixed.

SR-B13418 · Issue 283237

Attachments removed when work object withdrawn

Resolved in Pega Version 7.3

After adding an attachment and then withdrawing the case, the unneeded attachments were still being stored in the attachments section until a refresh was performed. This was traced to code in the UpdateAndDeleteAssignments activity that appended the target page rather than replacing. This has been modified to ensure attachments are eliminated when the status of a work object is moved to 'Withdraw'.

SR-B13702 · Issue 287232

SLA correctly calculated for migrated rules

Resolved in Pega Version 7.3

After upgrade, using the case designer view to look at a case type created in an earlier version displayed errors in the right panel for the goal-HH:MM:SS and deadline-HH:MM:SS fields if the assignment had the SLA rule "Default". This was an error in backwards compatibility related to whether the "pzIsAutoGenerated" property used to distinguish the SLA was auto generated or not, and has been corrected by setting the Visibility condition .pzAutoGenerated to 'true' in the lower Dynamic layout to avoid a null value in migrated rules.

SR-B13872 · Issue 290520

StartDependencies RUF logging updated from Error to Debug mode

Resolved in Pega Version 7.3

After calling a utility to create a child case through an activity on a parent sub-flow, updating the parent case status with the "UpdateStatus" activity logged an error message that the dependent had not been created successfully. This was an unintended side effect of a logging change made for diagnostic purposes, and has been fixed by changing the logs from Error mode to Debug mode in the pzStartDependencies RUF.

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