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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A94737 · Issue 265371

Correspondence updated with party role change from dropdown

Resolved in Pega Version 7.2.2

On changing the party role from the drop down, the value was not updated in the correspondence. This was due to CreateSelectedCorr activity only being called when the correspondence was changed in the drop down, and has been resolved by regenerating the correspondence view any time an edit is selected and submitted.

SR-A98702 · Issue 270066

Minor update to help doc for property optimization run time

Resolved in Pega Version 7.2.2

The help file for Property optimization using the Property Optimization tool has been updated with non-critical corrections to the phrasing regarding the length of time that might be required to perform background processing.

SR-A94190 · Issue 264787

Paging on History-Work.pzGetMessageKeysForFlowDependencies list view disabled

Resolved in Pega Version 7.2.2

This list view History-Work.pzGetMessageKeysForFlowDependencies had paging enabled, but the activity Work.pzGetAllStatusforDepClass was not implemented to support paging and therefore would iterate only through the first page of a large listview. This has been resolved by disabling paging on the History-Work.pzGetMessageKeysForFlowDependencies list view to ensure all results are available for iteration.

SR-A96030 · Issue 264560

Read only dynamic select updates property value correctly

Resolved in Pega Version 7.2.2

When a dynamic select was in read only mode, it would show the incorrect property value if the source list of the dynamic select had changed since the value was set. This was due to Dynamic select is defaulting to the first value from the drop down in Read-only mode, and has been fixed by changing the out-of-the-box dynamic select to use pxDropDown so that the first value is not defaulted in Read-Only mode in the pzAssignmentTabInner section.

SR-A86522 · Issue 266946

ResumeFlow updated to handle SLA update in batch mode

Resolved in Pega Version 7.2.2

When any assignment configured with SLA was resumed by any agent in batch mode, the associated record in the pr_sys_queue_sla table was not getting deleted. To resolve this, the deletion method used in CompleteAssignment has been updated.

SR-A97665 · Issue 265978

ResumeFlow updated to handle SLA update in batch mode

Resolved in Pega Version 7.2.2

When any assignment configured with SLA was resumed by any agent in batch mode, the associated record in the pr_sys_queue_sla table was not getting deleted. To resolve this, the deletion method used in CompleteAssignment has been updated.

SR-A94083 · Issue 266677

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A97281 · Issue 263948

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A99477 · Issue 266058

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A96203 · Issue 270094

CreateCase rollback corrected

Resolved in Pega Version 7.2.2

While creating a sub-case and getting an error on any end-step of flow, Pega starts the rollback of the process, but was saving pxCoveredInsKeys in the Clipboard page of Case. This was a missing use case in AddCoveredWork to call RemoveFromCover if an error was thrown while creating a child case along with copying page pages from cover to primary, and has been corrected.

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