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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A11286 · Issue 223221

Drop Index SQL updated to remove duplicates

Resolved in Pega Version 7.2

If a query was used in SchemaManager to get all of the covered indexes for the table, firing the same query in the DB to generate XML resulted in duplicate indexes and column names. This was traced to the Drop Index SQL being generated twice, and the query to get the covered index columns from the DB has been changed to remove the duplicates.

SR-A9198 · Issue 218533

Text retrieval for deprecated "Query" button updated for universal browser support

Resolved in Pega Version 7.2

The Firefox popup window provided by the Product rule when querying "Individual Instances to Include" failed to transpose the selected rule information back into the Product ruleform when the OK button was clicked. This was due to the use of the deprecated "Query" button, which does not have support for all browsers, to launch the ListView. To handle this, the node text retrieval method in DataInstancesQueryScript has been updated to use the 'textContent' function (compatible with all browsers) instead of the previous 'innerText'.

SR-A10839 · Issue 222017

Added handling for null rollback info in hotfix autocommit

Resolved in Pega Version 7.2

If AutoCommit was selected while installing a hotfix, the auto-commit would fail and leave the hotfix in an Uncommitted state if there were dependent hotfixes where changes were covered by the parent and the child was superseded after installing the parent. Manual commitment of the hotfix worked as expected. This was an edge case where the older hotfix did not get rollback information saved since its components were already installed or superseded, and AutoCommit has been updated to handle this missing information.

SR-A10327 · Issue 222830

Upgrade Assistant enhanced to better resume interrupted process

Resolved in Pega Version 7.2

If the system suffered a crash during upgrade, IUA was incorrectly identifying the DB as having completed the upgrade and would import outstanding rules based on the perceived Database BLOB version. This led to a storage-type mismatch between Prod and all lower environments, and BIX jobs would fail due to not being upgraded. An enhancement has been added to the Upgrade Assistant to correctly resume an interrupted upgrade process.

SR-A12287 · Issue 223279

Alter Script generates correct SQL for Oracle db

Resolved in Pega Version 7.2

During installation, an incorrect Alter Script was being generated while importing the JAR file due to a missing check on the 'required' XML attribute for dbtype Oracle to decide whether it should be null or not null. This has been corrected to honor the 'required' attribute and accordingly the generated SQL will be appended with null/not null string.

SR-A12687 · Issue 226506

Skimming logic corrected

Resolved in Pega Version 7.2

The skimming logic (PegaRULESMove_Skimming_Query) has been updated to correctly repopulate the query page in order to return a more accurate rules count.

SR-A2733 · Issue 220049

Migration process handles underlying varchar CHAR

Resolved in Pega Version 7.2

Handling for CHAR length semantics has been added for imports of rule schema to support Oracle varchar2 columns, and the import/export will correctly deal with the circumstanced columns of CASETYPEVERSION and PXREFOBJECTCLASS.

SR-D47146 · Issue 515647

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.1.8

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D76291 · Issue 547842

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.1.8

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

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