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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

INC-210513 · Issue 710342

Added handling for clustered index on the pr4_rule table during migration

Resolved in Pega Version 8.6.5

When attempting to migrate the rules schema to RULES85 and temp data schema DATA85, the upgrade was becoming stuck in a loop while working to generate declarative indexes for Rule-HTML-Paragraph. Investigation showed the infinite looping happened only for classes mapped to the pr4_rule and with instance count of more than (num of threads * batch size). This was due to the presence of a clustered index on the pr4_rule table causing the resultset to return an infinite number of records in SQLServer, and has been resolved with an update to leverage the total record count to iterate the resultset instead of depending on the resultset.next().

INC-215877 · Issue 715235

Handling added for Oracle "NUMERIC" type

Resolved in Pega Version 8.6.5

When a product rule was created in an environment using Oracle, importing the product into the cloud environment with database table schema changes resulted in errors. This was traced to a change in Oracle's JDBC driver which was reporting Number as a JDBC "NUMERIC" type instead of the previous "DECIMAL". Pega uses the NUMBER data type and expected a type=DECIMAL for an Oracle number, causing the errors. This has been resolved by adding a check for flex numbers if column is NUMERIC.

INC-218457 · Issue 713988

Updated debug logging

Resolved in Pega Version 8.6.5

Debug logging within IndexReferenceSynchronizer and FastLoader has been updated. With this update, IndexReferenceSynchronizer debug logging will indicate what the action is for each instance, FastLoader will include information about the keys being loaded and statements being executed, and duplicate logging has been removed from BatchSQLExecutors.

INC-215937 · Issue 713773

Added exception handling for PageGroup alerts

Resolved in Pega Version 8.6.5

Queue items were going to the broken queue if there was an issue fetching the alert configuration from the Queue Processor rule. The error "java.lang.IllegalArgumentException: Alert id cannot be blank" was seen. This has been resolved by adding exception handling while gathering alerts from PageGroup so that a malformed alert configuration will not cause overall failure of a processed message, but instead an empty alert will be returned if configuration-data is corrupted.

INC-217781 · Issue 714185

JobScheduler updated to better handle DST change

Resolved in Pega Version 8.6.5

If a job scheduler was set to run on a weekly basis between 1 AM CET and 3 AM CET, the DST time change caused the job scheduler to skip that week. During DST, there is one 23-hour day in the year, and if execution time is set to that missing hour the system was throwing an IllegalArgumentException for the non-existent date. This has been resolved by adding a check that verifies whether a given date does exist; if it does not exist, the system will postpone execution time by one hour.

INC-218001 · Issue 719922

Error text revised for parameterized data page used for token generation

Resolved in Pega Version 8.6.5

While trying to add a claim in the header of a Token Generation Profile instance, selecting Map From as "Clipboard" and trying to give any DataPage(parameterized) as the source property failed to be saved and the error "JWS Alias— Please provide correct algorithm key with correct key length." appeared. Changing the "Map From" to a Constant and giving a dummy value worked as expected. Tracer showed the error "declare page parameters not supported by PropertyReference", indicating the actual issue: at this time, the Token profile does not support using a parameterized data page. This has been addressed by ensuring an appropriate error message is shown on save of the token profile rule form when a parameterized data page reference is configured. The error will now read "The reference D_pzPreferenceStore[PreferenceOperatorID:"[email protected]"].pxObjClass is not valid. Reason: Parameterized data page reference is not supported." Support for a parameterized data page used with Map From will be taken as an enhancement for a future release.

INC-218340 · Issue 714663

Override added to delete records for a stream dataset after processing

Resolved in Pega Version 8.6.5

Kafka data was accumulating for a Stream data set due to huge volume of inbound calls. This has been resolved by adding support to override pyDeletedProcessed through a DASS in order to remove the records for a particular stream dataset (topic) as soon as they are processed by Pega.

INC-218909 · Issue 715282

Override added to delete records for a stream dataset after processing

Resolved in Pega Version 8.6.5

Kafka data was accumulating for a Stream data set due to huge volume of inbound calls. This has been resolved by adding support to override pyDeletedProcessed through a DASS in order to remove the records for a particular stream dataset (topic) as soon as they are processed by Pega.

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