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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

INC-178002 · Issue 663768

Restore point handling updated for absent pzpvstream column

Resolved in Pega Version 8.5.6

While executing the “get restore point” action for rollback, a PZPVSTREAMerror error occurred with the message "(util.HistoryCollectorDataModel) WARN|Rest|SystemManagement|v2|restorepoint - History collection for the table will be slow because it does not have all of the required columns". This was a missed use case for Robotics Automation not having a pzpvstream column for one of the tables; this has been corrected with a check to validate for pzpvstream column so the system will not seek history records if the pzpvstream column is not present.

INC-185117 · Issue 680898

Check added to disable offset support for older versions of Oracle

Resolved in Pega Version 8.5.6

An ORA-00933 error was generated after upgrading from Pega 7.1 to Pega 8.5. This was traced to a conflict between Oracle 11g and the Pega 8.5 platform related to an OFFSET statement being added to a query for a version of Oracle that doesn't support it. The preferred solution is to upgrade Oracle to address this, but in order to support backwards compatibility a check has been added which will disable offset support in Oracle if productversion <=11.

INC-189781 · Issue 677815

Database Transaction Log update overflow resolved

Resolved in Pega Version 8.5.6

When automatic.resume=false was encountered uring an update, cleaning up the existing codeset from previous updates ended up filling up the database transaction logs and caused the update to fail. This has been resolved by updating the process of clearing the codeset so it doesn't overflow the transaction log.

INC-190722 · Issue 676400

Ruleset Restoration Utility repaired

Resolved in Pega Version 8.5.6

Attempting to use the standard Ruleset Restoration utility after update was resulting in a "Status:fail Operator:Unauthenticated or not available Node:No ID available" error message. This was a missed use case for the refactoring done around importing rules, and was caused by the utility calling the deprecated Importable.isValidImport() method. This has been resolved by updating the import activity to restore its functionality.

INC-196415 · Issue 686314

Performance improvements for revalidate and save

Resolved in Pega Version 8.5.6

In order to improve performance when working with very large numbers of class definitions, an update has been made to optimize the revalidate and save process by avoiding looking up all classes on the system instead using ClassDefinition for existence and checking ancestor data to ensure class is a Rule- or Data- descendant.

INC-202677 · Issue 698988

Handling added for missing expose.accessGroup property

Resolved in Pega Version 8.5.6

After exposing an existing page group and page list properties along with single value properties using a declare index, running the Column Populator tool prpcServiceUtils to populate the historical data resulted in the single value properties being updated in the exposed column properly, but the page group and page list properties were not updated in the declare index table. On new case creation the declare index tables were updated. This was traced to the default expose.accessGroup not being set for the user, and has been resolved by adding a check and handling that will add the missing property in prpcserviceutils.properties defining the access group for the Rule-Declare-Index of the classes being exposed if it is not present.

INC-205453 · Issue 706571

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.5.6

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

INC-209435 · Issue 707377

Column population error downgraded to warning

Resolved in Pega Version 8.5.6

A Column Population job run after deployment for some classes was logging the error "Class does not exist", but no property was identified and no impact to the system was seen. This error has been downgraded to a warning.

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