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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D28460 · Issue 509364

Added timeout handling for non-PRAuth servlets

Resolved in Pega Version 8.3.1

After logging in via external authentication service (SAML Single Sign On) and setting up a timeout in the access group RuleForm, when the user performed any action and the server identified the request to be timed-out, it was expected that a SAML request would be sent from the browser to the external Authentication Server (referred as IDP) and the flow would proceed from there. This worked as expected for a non-AJAX request. To resolve this, handling has been added for timeout when using non-PRAuth authentication services.

SR-D37872 · Issue 507340

prproductmigration build.gradle updated for new mime4j asset name

Resolved in Pega Version 8.3.1

While running the getMigrationLog for ProductMigration script provided in the Pega 8.2.2 media files, errors appeared referencing "NoClassDefFoundErrors when running getLogs". This was caused by the referenced class not being found on the classpath: the version of the included jar did not include the class needed due to Praxiom's default version being updated to use a new version of mime4j that required an asset name change. To resolve this, the mime4j asset name in prproductmigration build.gradle has been updated to pick up the correct version of the dependency for Praxiom.

SR-D41637 · Issue 512268

Mashup URLs will include thread name for better passivation recovery

Resolved in Pega Version 8.3.1

Mashup screens were distorted after keeping the screen idle for more than 1 hour and then trying to switch between accounts. Investigation showed that during SSO authentication the relaystate generated without including thread name in the URL, leading to the threadname not being passivated or made available during reactivation. To resolve this, the thread name will now be included in the URL.

SR-D42602 · Issue 511583

PRCipher class references updated

Resolved in Pega Version 8.3.1

After upgrade, starting Tomcat resulted in the error "java.lang.ClassCastException: com.pega.platform.securitycore.encryption.internal.CipherDefault cannot be cast to com.pega.pegarules.exec.external.util.crypto.PRCipher"This was traced to an issue with the references for PRCipher: cipher was moved to be a security-core component, but the class structure changes were not fully updated. This has been corrected.

SR-D44307 · Issue 509000

Refined dependency checking for Hotfix Manager

Resolved in Pega Version 8.3.1

The logic in Hotfix Manager was changed in 8.3 to include all Strategic Application hotfixes in the Catalog for platform versions 7.4+. However, because there are some edge cases where multiple hotfixes for different strategic application products have been shipped with the same rule changes, it was found that a DL packaged for one application could pick up hotfixes intended for another app. This prevented the DL from installing on systems where both apps were not installed. To avoid picking up these additional hotfixes, while the catalog shipped in the DL will continue to contain all apps, the system has been updated to use only a list of selected products when generating a catalog for calculating dependencies.

INC-202111 · Issue 710106

Logging extended for PRPCPropertyInfoProvider

Resolved in Pega Version 8.7.3

In order to assist with diagnosing issues with Kafka and JSON, additional logging has been added for PRPCPropertyInfoProvider.

INC-208976 · Issue 719165

Enhanced SSA metrics made available

Resolved in Pega Version 8.7.3

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.

INC-217290 · Issue 721375

Added support for creating predictive models in Production

Resolved in Pega Version 8.7.3

While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.

INC-218145 · Issue 715678

DSS introduced to control DSM clipboard page serialization

Resolved in Pega Version 8.7.3

When using a Kafka dataset to consume a message from an external topic that had an attribute name with a special character contained in a page list structure, using a JSON data transform for the mapping in a realtime dataflow resulted in the error "Exception in stage: KafkaDS; LegacyModelAspectInvokableRuleContainer.invoke-Exception encountered a :java.lang.UnsupportedOperationException." To resolve this, a new DSS dataset/CLASS_NAME/DATASET_NAME/JSONDataTransform/deserialization/useDSMPage has been introduced. When the value is set to true, the process will follow the previous behavior of DSM clipboard pages being generated when Kafka records are deserialized using JSON data transform. When the value is set to false, the JSON data transform will generate regular clipboard pages and convert them later to DSM clipboard pages. This would avoid errors when a JSON data transform calls methods from the Clipboard API that are not implemented by DSM pages. This DSS is set per data set instance. CLASS_NAME and DATASET_NAME are placeholders which should be replaced by data set's pyClassName and pyPurpose property values. In addition, a similar DSS, dataset/CLASS_NAME/DATASET_NAME/JSONDataTransform/serialization/useDSMPage, has been introduced for serialization.

INC-218172 · Issue 716398

Text analytics character limit set to avoid memory issues

Resolved in Pega Version 8.7.3

Utility nodes were unstable related to searching, and email listener threads became stuck during Rule-based Text Annotation (RUTA) and natural language processing (NLP) work on incoming emails. This happened when the system experienced high memory consumption or exceeded memory usage when using text analytics. This has been resolved by setting the default maximum character limit for NLP analysis to 25,000 characters to avoid RUTA memory issues. If text is provided > 25,000 characters, the system will consider only the top 25,000 characters and a flag will appear on NLPOutcome to indicate text has been limited. This character limit is configurable, but if the configuration is set in excess of 25,000 a warning will be shown prior to saving the change.

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