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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-182423 · Issue 691798

Pull to refresh disabled during case submission

Resolved in Pega Version 8.5.6

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

INC-187230 · Issue 672472

Resolved exception during LDP processing

Resolved in Pega Version 8.5.6

A ConcurrentModificationException was appearing during the processing of Large Data Pages. This has been resolved with the addition of a lock on clear method in ConcurrentReplicatedPage.

INC-194932 · Issue 689290

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.5.6

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-195519 · Issue 698496

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.5.6

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

INC-195601 · Issue 685769

Basereference context available for attach content control

Resolved in Pega Version 8.5.6

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-206049 · Issue 703470

Resolved activity registration error for Scan Barcode/QR Code

Resolved in Pega Version 8.5.6

Attempting to add the action 'Scan Barcode/QR Code' to a button generated the warning "Unauthorized request detected : Unregistered request encountered with params pyActivity:pzRunActionWrapper pySubAction:runAct pzActivity:pzScanCode". Investigation showed this was due to the pzScanCode activity referred to in pzpega_control_actions_scanCode.js file not being registered, and has been resolved by adding code to register the necessary events for both button and navigation.

INC-145293 · Issue 610935

Additional diagnostic logging added for ElasticSearch startup issues

Resolved in Pega Version 8.5.6

The PyIndexerState was stuck in Starting status during node initialization. This issue could occur if the filesystem became hung due to network level issue while scanning entries from /etc/mtab, resulting in a lock which was not released correctly. In order to better determine which node entry in a cluster may be responsible for the hang, an update has been made which will use a temporary virtual environment to repeat the part of the initialization phase responsible and generate additional logs for debugging. To activate this, the PegaSearch.Diagnostics logger must be set in DEBUG mode. This duplicated virtual initialization will not interrupt the normal initialization.

INC-163791 · Issue 666195

Simplified default reference time calculations

Resolved in Pega Version 8.5.6

After a job scheduler was configured to run at Start time = 21:00:00 for Time zone = Europe/London, the scheduler determined 20:00:00 as the next start time. This was due to the calculation for the next start time using the time zone offset calculation pattern for the date and time stored in System-Runtime-Context.pxCreateDateTime, which had difficulty with changes to the time zone definition implemented in the time between the given date and today (meaning the current time) such as daylight savings time. To resolve this, the default reference time from System Runtime Context will be 'now' instead of Date(0).

INC-168253 · Issue 660882

Documentation updated for using Connect MQ with clustered queues

Resolved in Pega Version 8.5.6

After update to Pega Platform v8.6, an issue was seen with Connect MQ rules that used an alias queue. The support documentation has been revised to outline the necessary steps for updating an application to perform as expected. In the Pega-IntegrationEngine ruleset, create the following dynamic system settings and their default values: "mq/pmo" = 0 "mq/gmo" = 0 "mq/oo_request" = 1040 "mq/oo_response" = 16 For more information, dynamic system setting support articles are available.

INC-174625 · Issue 655241

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.5.6

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

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