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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D46681 · Issue 514433

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.2.5

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

SR-D47685 · Issue 514646

Cookie logging restored

Resolved in Pega Version 8.2.5

As part of security updates, Cookies were restricted from being logged. However, this caused some business use cases such as a custom function call to obtain the list of cookies that are present in the application to stop working. To resolve this, the cookie logging restriction has been reverted.

SR-D51554 · Issue 514061

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.2.5

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D52969 · Issue 514703

Column population honors thread count of 1

Resolved in Pega Version 8.2.5

The thread count parameter in the column population activity was not being honored, causing repeated deadlocks when trying to populate columns. Investigation showed that the ExposeCols process did not honor the thread count when it was 1 (the default is 4), and this has been fixed by adding the necessary code so that if the thread count is 1, it will not run in multhreaded mode.

SR-D53408 · Issue 516735

Expired Oauth Refresh Token will persist for obtaining new token

Resolved in Pega Version 8.2.5

OAuth2.0 was providing the refresh token only once in the first time response of the token endpoint. Once the token expired for first time, it was possible to get a new access token using the refresh token. However, if the access token expired for the second time, it was not possible to generate the new access token automatically because the expired token was set as null. To resolve this, the system has been updated to persist the previous refresh token in order to get a new access token.

SR-D56148 · Issue 537406

Corrected map zoom issue with iOS13

Resolved in Pega Version 8.4.1

After including a map control with markers in an application for iOS13, viewing via a mobile app and zooming introduces a gray bar across the map. This has been resolved by setting transform translateZ to the div of address map.

SR-D68572 · Issue 543005

Added check for duplicate attachment names with S3

Resolved in Pega Version 8.4.1

S3 Storage does not allow duplicate file names, but the AttachContent function was allowing duplicate file attachments. Due to this, the sync was failing to attach on the server and the message was never communicated to the client. This has been resolved by adding a check for duplicate file names when the storage is repository.

SR-D73237 · Issue 539127

Pagination updated to resolve repeating Pulse notes

Resolved in Pega Version 8.4.1

After adding a case and entering 15 Pulse notes, scrolling down resulted in the notes being duplicated. Investigation traced this to entering more than 10 posts in a single interaction on a previously empty case when "Progressive pagination" was enabled for the repeating dynamic layout. On Private Edit, if the pagination was changed to "NONE" then the issue was resolved. Pagination depends on the pzPagingStartDateTime property, which is set on D_pzFeedParams, but since there were no results in this scenario this property was not being set. To resolve this, an update has been made so that pzPagingStartDateTime will be set if it is empty.

SR-D74839 · Issue 537323

Corrected map zoom issue with iOS13

Resolved in Pega Version 8.4.1

After including a map control with markers in an application for iOS13, viewing via a mobile app and zooming introduces a gray bar across the map. This has been resolved by setting transform translateZ to the div of address map.

SR-D76620 · Issue 544578

Resolved touch events issue with updated Google Chrome

Resolved in Pega Version 8.4.1

After upgrading Google Chrome, touch events on a flow action under the Action Button in a case or on the application under "Launch web interface" were not reacting and the flow actions were not accessed. Investigation showed that Google Chrome's latest upgrade (79.0.3945.130) removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. This has been resolved by adding a check for navigator.maxTouchPoints to identify for Google Chrome whether the device involved has a touchscreen.

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