Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-179175 · Issue 665173

Mobile barcode scan sets value with correct context

Resolved in Pega Version 8.5.5

After implementing a list of items where each has a unique barcode, scanning the barcodes using the mobile app worked correctly the first time but subsequent scans were setting the value on the first element of the list and missing the context of the current scan position. This has been resolved with an update to ensure the scan barcode action sets the value on the correct property when using repeating dynamic layers.

INC-180233 · Issue 660580

Offline.Rulecache UI module capacity increased

Resolved in Pega Version 8.5.5

Clicking the save button on a modal window caused the application to freeze and all the buttons were disabled. This was traced to the pega.offline.rulecache UI module having a default hard limit of 500 rules. Once the hard limit was reached, the system intermittently silently refused caching additional rules depending on the amount of rules packaged or the order in which the rules are loaded to the cache. To resolve this, the system has been updated to only log a console warning once the maximum threshold is reached, allowing the application to operate normally and at the time inform about the potential impact of having too many rules in memory.

INC-183559 · Issue 664812

Handling added to process Actions chunks on multiple nodes

Resolved in Pega Version 8.5.5

If the synching of chunks to a node was interrupted, attempting to resume the remaining chunks resulted in a processing issue if the Load Balancer passed the connection to a different node than was used for the first connection. As an example, if chunks were synched to node "A" and the restarted sync saved the remaining chunks to node "B", when all chunks were synced node "B" incorrectly determined node "A" was actually doing the work and skipped the processing of the chunks on node "B". This resulted in queued chunks being left untouched. To resolve this, the logic has been updated to allow multiple nodes to process the chunks.

INC-183864 · Issue 666185

Updated RequestorInitialize to improve performance

Resolved in Pega Version 8.5.5

After updating, initial user logins were taking an excessive amount of time. This was traced to the standard rule "RequestorInitialize", and has been resolved by updating the implementation.

INC-169636 · Issue 659533

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.5.5

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following:webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

INC-152542 · Issue 610947

Support extended for document tags

Resolved in Pega Version 8.7

An enhancement has been added to extend the support for document tags, including showing tags added to a case in a workpool other than the application workpool; showing tags from other operators such as partner sales rep, sales reps, etc; and displaying tags in the "recently added by me" section.

INC-160485 · Issue 655297

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.7

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-161214 · Issue 640893

Push notification of shape-created child case opens correct case

Resolved in Pega Version 8.7

In a scenario with two cases, CaseA and its child case, CaseB, when CaseB was created from CaseA with a standard shape and a push notification was sent right after creation, the "Custom message" notification received on a mobile device opened CaseA instead of CaseB. If CaseB was created as a standalone case, the push notification opened it properly. This was traced to an edge case where the Primary.pzInsKey was empty because the child case was not available in database when the push notification payload was created by push shape, leading to the CaseID retrieved by getInstanceHandleFromPage to fetch the parent Case ID instead. This has been resolved by modifying the process to get the pzInsKey from the step page.

INC-161398 · Issue 639855

DataSync SynchronizationResponseStreamer logging enhancements

Resolved in Pega Version 8.7

The PegaRULES log contained "Response page does not match request, will generate failure response" errors even though no functional impact was observed. In order to enhance troubleshooting, additional DEBUG logs have been to DataSyncHandler, SynchronizationResponseStreamer is now logged on INFO level and contains more detail, and the error message has been modified to "Cannot prepare continuation response because offline package was stale. Will generate reset schedule response." to be more informative.

INC-164429 · Issue 633222

Map address control works in read only view

Resolved in Pega Version 8.7

The pyTrackingMap control was not showing position when used in read-only mode. This was traced to a missed use case, and was caused by the property handle being considered in order to get the value of the current address, but in the case of read-only the property handle was empty and the address field was considered. To resolve this, in case of a read-only track map, the addressproperty value will be considered instead of the property handle.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us