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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A15627 · Issue 232738

JBoss shutdown errors resolved

Resolved in Pega Version 7.2.2

During a controlled shutdown, database-level exceptions occurred and a hard reset was required. This was traced to the container not correctly detecting dependencies, leading to JBoss prematurely terminating JMS and JDBC resources that were needed during Pega shutdown. Pega applications on JBoss now contain information to ensure the application server understands that this resource has dependent processes and the lookup-name (with the JBoss specific namespace) is maintained correctly to make sure it isn't cleaned up prematurely. The web.xml file has also been updated to include a lookup-name in the entry for ResourceRef_1 to handle cases where the datasources are injected using CLI scripts after JBoss is started and before Pega is deployed.

SR-A97991 · Issue 263957

Index reference synchronizer upgraded to capture previously shipped rulesets during upgrade

Resolved in Pega Version 7.2.2

During upgrade, some sites were seeing an SQLIntegrityConstraintViolationException error. This was caused by the presence of rulesets (e.g. PegaUVU, PredictiveAnalytics-UI) that were once shipped but are no longer, but that have rules that are still shipped. To correct this problem, the index reference synchronizer has been upgraded to capture those previously shipped rulesets.

SR-A98390 · Issue 252437

Scheduled report cleanup error resolved

Resolved in Pega Version 7.2.2

Exceptions were thrown in the logs by the scheduled reports task when trying to clean up the previous day's generated attachment reports. This was due to the name exceeding the length restriction on the property (60 characters) and failing validation, and has been fixed by truncating the field.

SR-A87928 · Issue 255259

Fixed cataloging for v5 hotfixes

Resolved in Pega Version 7.2.2

Recent modifications to obtaining catalogs for supporting additional products (i.e. frameworks) caused a regression in being able to check dependency information on v5 hotfixes, preventing DL files from being created for them. This has been fixed.

SR-A99155 · Issue 253246

Mobile dirty page handling corrected

Resolved in Pega Version 7.2.2

When the "X" (Close) icon was clicked in the Mobile Create Opportunity/Lead/Contact form and then the cancel button in the prompt popup was clicked, the same page returned and the app went into infinite loading mode. This was caused by a missed use case; when the document is found to be dirty and user decides to stay on the page, the code just returned. This has been fixed.

SR-A76763 · Issue 251569

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return if dirty to resolve this.

SR- · Issue 270969

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

INC-127347 · Issue 568022

GenerateAttachControl updated for iOS 13 compatibility

Resolved in Pega Version 8.2.8

It was not possible to upload files from an iPad using the Google Chrome browser when the "Attachments" control was used in the application. The attach control flowaction was not opening to select any files, and attempting to directly open the folder to add attachments showed them as grayed out. This was traced to the "Accept" tag not being supported in iOS 13, and has been resolved by removing accept= / from pzGenerateAttachControl .

INC-128731 · Issue 568840

Able to download/view attachments in Pega Mobile

Resolved in Pega Version 8.2.8

After uploading a PDF or .png file to a case, attempting to view or download it from Pega mobile was not working. The error "LINK-ATTACHMENT PEGASOCIAL-DOCUMENT Resource interpreted as Document but transferred with MIME type application/octet-stream" appeared in the browser console. This has been resolved.

INC-130499 · Issue 581443

Mobile offline nested repeating dynamic layout repaired

Resolved in Pega Version 8.2.8

Attempting to open a repeating dynamic layout while working in mobile offline caused the screen to freeze and an UnmodifiablePropertyException error to be generated. This has been corrected.

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