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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A24052 · Issue 248427

Orphaned work objects purged by class

Resolved in Pega Version 7.2.1

Orphaned work objects were not purged when their parent was deleted from the database. To resolve this, selecting a Work- object class for purging will also purge all of the orphans in that class.

SR-A24478 · Issue 247983

Diagnostic logging added to upgrade Java Syntax task

Resolved in Pega Version 7.2.1

While running the upgrade.sh script to upgrade an in-place single-schema upgrade, the script halted while performing "Scanning Class" operations and remained there for over 8 hours. Attempting to resume appeared to proceed for a few minutes before halting again and remaining at the same point. The problem was traced to list views getting the PMD going into an infinite loop during the upgrade java syntax task. Diagnostic logging has been added to the PreUpgradeRuleAnalyzer/JavaParser code to add a log statement to print any keys which are getting processed when errors occur.

SR-A24517 · Issue 246951

JMX Javadoc available for download

Resolved in Pega Version 7.2.1

The document MBeanJMXJavadoc.zip was last shipped in Pega 7.1.7 and was not present in the on-line documentation. The Mbean Javadoc package is now available for download at the following link: https://pdn.pega.com/release-note/mbean-javadocs-download-file

SR-A24787 · Issue 247535

SA mobile app hang fixed

Resolved in Pega Version 7.2.1

Hitting the 'back' button in the SA mobile app before a work-object fully loaded the master-details caused the app to hang. This was traced to an issue with the thread switching that caused a JS exception, and has been resolved.

SR-A24787 · Issue 245849

SA mobile app hang fixed

Resolved in Pega Version 7.2.1

Hitting the 'back' button in the SA mobile app before a work-object fully loaded the master-details caused the app to hang. This was traced to an issue with the thread switching that caused a JS exception, and has been resolved.

INC-182423 · Issue 691798

Pull to refresh disabled during case submission

Resolved in Pega Version 8.5.6

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

INC-187230 · Issue 672472

Resolved exception during LDP processing

Resolved in Pega Version 8.5.6

A ConcurrentModificationException was appearing during the processing of Large Data Pages. This has been resolved with the addition of a lock on clear method in ConcurrentReplicatedPage.

INC-194932 · Issue 689290

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.5.6

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-195519 · Issue 698496

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.5.6

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

INC-195601 · Issue 685769

Basereference context available for attach content control

Resolved in Pega Version 8.5.6

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

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