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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A1273 · Issue 197681

PRPCTask is now tenantized

Resolved in Pega Version 7.1.9

On a multi-tenant environment with HTTP event, it was not possible to see the options for warm\blind transfer with interaction from a tenant layer. This was an issue with the task taking the user ID information but not taking the tenant information, so the acceptance of the interaction on the portal was not getting delivered to the desktop. To correct this, PRPCTask is now tenantized.

SR-A3149 · Issue 209034

Added handling for Oracle functional indexes of length '1'

Resolved in Pega Version 7.1.9

The SchemaChangeUtils class was throwing a java.lang.StringIndexOutOfBoundsException when an administrator attempted to view the "Missing PRPC Shipped Schema" section of the "PRPC Schema Report" page after upgrade (System -> Release -> Upgrade -> PRPC Schema Report). This appeared to lead to the message "Can not render section" in the PRPC schema report UI. The StringIndexOutOfBoundsException was due to Oracle functional indexes of length '1' which were not handled while doing a substring in schemaChangeUtils class: this handling has now been added.

SR-A34 · Issue 204505

Pega Lookup JSP tag correctly retrieves Chinese characters

Resolved in Pega Version 7.1.9

When the pega:lookup JSP tag did a field value lookup on pyCaption to retrieve the field value consistent with the locale, any Chinese characters embedded in the HTML pages used to generate the PDF rendered correctly but '?????' appeared in the PDF content instead of the Chinese characters configured in the Field-Value pair. This was caused by an issue in the code which caused the system to incorrectly identify NVARCHAR columns as being VARCHAR columns. This has been fixed., and the encoding for TestDatabaseNew has also been set to be UTF-8 to ensure the Non-ASCII characters in the tests are handled properly in all workspaces.

SR-A3428 · Issue 212424

Modified ClassName pass method for external DBs

Resolved in Pega Version 7.1.9

When DB2 is used as external DB (external table has a date column) and PRPC is hosted on a DB other than DB2, performing an obj-save into an external DB2 database failed with an SQL error. This issue occurred when a class was mapped to a table in an external DB which was not same as Pega hosting DB. In class PageDatabaseMapperImpl.java , function getDatabaseTypeFromEngine is used to check the database type when column type is Date, but the function was using a hardcoded value of class to determine the database type. This has been changed to pass className as parameter and use it to determine database type.

SR-A3744 · Issue 209253

Resolved Vtable NPE during engine start

Resolved in Pega Version 7.1.9

If a Rule-Access-When was defined on the class Data-Admin-System-Settings, search was initialized before the VTable is initialized. While initializing search, a DASS was set and a save operation was performed on the DASS which then tried to perform a security check and attempted to retrieve the Rule-Access-When from the unpopulated VTable cache. This led to an NPE. To resolve this, changes have been made so that search will be initialized after Vtable is populated.

SR-A940 · Issue 205402

Locking issue resolved for importing PUI jars

Resolved in Pega Version 7.1.9

Errors were being generated when importing PUI framework jars. This was an issue where the savepoints created in Saver.executeUpdate needed to be explicitly released on PostgreSQL to avoid locks from accumulating for each of the nested transactions, and the problem has been resolved.

SR-A990 · Issue 205075

Post-upgrade deferred list mapping reference inserted for new classes

Resolved in Pega Version 7.1.9

After migrating, the processing of the deferredlist while performing an updatestatus operation generated an exception from pzMapCases. This was caused by a class mapping issue where the new classes (InsertRuleSummary, UpdateRuleSummary, DeleteRuleSummary) added in DeferredOperationsImpl did not have interfaces in DeferredOperation. This has been corrected.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-153805 · Issue 627967

Mobile app language remains consistent after data sync

Resolved in Pega Version 8.3.6

When using a Field Service Mobile App where the locale of all workers was set to nl_NL, the UI was intermittently flipping from NL to EN and and back again. This was traced to the locale of the requestor (field worker) being lost during synchronization of the mobile app data to the server, causing the UI to fall back to the default value of EN. This has been resolved by ensuring the requestor always uses the chosen locale for the operator.

INC-155752 · Issue 622771

Hidden Question pages and answers will be saved to database

Resolved in Pega Version 8.3.6

After a question page was shown and some values were entered, going back to the question and reverting an option caused the question page to not be visible, but the answer values persisted in the clipboard and were eventually saved into the database. This was a missed use case for Question page smart shapes, and has been resolved by updating the pzSetQuestionPageParams data transform so that whenever a question page is evaluated to either to show/hide, when the question page visibility is set to false and the pyClearAnswerValuesWhenQPHidden 'when' rule is overridden, the corresponding values will be wiped from the clipboard and only the required values will be saved to the database. However, please note this is not supported for branching logic and visibility conditions should be used instead.

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