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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-113714 · Issue 173122

Added tenantID checking for multi-tenant import of access groups

Resolved in Pega Version 7.1.7

When attempting to overwrite an existing access group by importing the Client Access groups in the tenant layer, an error was generated and the access groups were not overwritten. This occurred when the SQLs were not Tenant-qualifying for operator records but were being imported into a tenant; as a result, operator record updates were marked as inserts. To correct this, the behavior has been updated to query for current tenantId and always tenant-qualify the query if it's an overridable instance and not in a shared context.

SR-114353 · Issue 166997

System scanner performance enhanced

Resolved in Pega Version 7.1.7

When working with a large number of hotfixes, the system scanner can become very slow. Performance enhancements have been incorporated to increase speed by changing how ID and key comparisons are performed.

SR-116041 · Issue 165468

Update Manager performs version checking before installation

Resolved in Pega Version 7.1.7

An enhancement has been added to Update Manager to prevent installation of a HFIX meant for a different release of PRPC.

SR-116439 · Issue 166256

Update Manager performs version checking before installation

Resolved in Pega Version 7.1.7

An enhancement has been added to Update Manager to prevent installation of a HFIX meant for a different release of PRPC.

SR-116510 · Issue 171699

Handling corrected for testing rulesets with multiple versions

Resolved in Pega Version 7.1.7

If two rulesets with multiple versions were moved to a test environment, when the product rule was created only one of the version's instances was in the .jar file. This issue was caused by incomplete clearing of the ruleset spec after collecting the rules, and has been corrected.

SR-116941 · Issue 168143

Improved performance for sending queued messages

Resolved in Pega Version 7.1.7

LogToSpecifiedAppender was experiencing poor performance in some situations caused by duplicating locking attempts while processing an appender to send queued messages. To improve this, code changes have been made to smooth locking and avoid searching appenders when dynamic appenders are configured.

SR-117131 · Issue 167711

Corrected Rule cleanup utility

Resolved in Pega Version 7.1.7

The Rule Cleanup utility deletes instances from pr4_rule_ruleset that contain old ruleset versions. Some Rule-RuleSet-Name instances have rulesets and were deleted incorrectly. To correct this, the utility has been modified with an additional 'where' clause to restrict deleting Rule-RuleSet-Name instances.

SR-117847 · Issue 172996

Handling enhanced for custom system names

Resolved in Pega Version 7.1.7

If the system.name property in setupDatabase.properties was updated to reflect a custom System Name during ruleset migration, the value was not being used by the software update process and the resulting error caused a batch failure. There was a workaround of explicitly setting the system name in the field env name="Identification/SystemName" value=, but this has been updated to fetch the name from the db. In addition, the query that fetches the system name has been modified with a check to make sure that there is at least one requestor for the name it fetches.

INC-131384 · Issue 584856

Documentation updated for troubleshooting inline images for email

Resolved in Pega Version 8.5.2

Inline images were not showing by default when sending emails. To assist in this, the troubleshooting information for email has been updated with the following information: Correct configuration for display of inline images via Email bot is one that is shipped standard. To support Rich text in email display via Email bots, Email body must be stored 'As HTML attachment' (the setting on auto generated Service Email rule). In addition, no other setting on listener must be changed especially 'Embed inline images'(should remain unchecked) on Email listener rule. Combination of these 2 settings causes Email bot to save - 1. Email body as attachment 2. All inline images as attachment At runtime UI display, these 2 are recombined to display proper email. This is done in order to increase performance because images are lazily loaded.

SR-D92590 · Issue 553059

PostgreSQL information updated in Platform Support Guide

Resolved in Pega Version 8.5.2

The Platform Support Guide has been updated to reflect the following:Postgresql-42.2.14.jar supports PostgreSQL 8.2 or newer, and requires Java 6 or newer (Pega only supports Java 8 and 11); this driver also contains support for SSL and the javax.sql package. Prior versions of this .jar file have known problems. Do not use these versions: • 42.2.11 – creates an exception which stops Pega Platform startup • 42.2.12 and 42.2.13 – known vulnerability issues (CVEs) reported

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