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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-201338 · Issue 690897

Restored local blocking queue cache

Resolved in Pega Version 8.6.3

After update, it was not possible to bring up secondary VBD nodes after restarting. Investigation traced this to earlier work done to resolve a memory leak issue, in which stale entries for local blocking queues were removed from cache. This resulted in modifying the queue listener logic to use "cache.getQueueIfPresent(jobId)" instead of "cache.getQueue(jobId)". Because the listener was not creating the cache if it was not present and the cache which held the local blocking queue didn't have the entry for the current remote execution job ID, the caller of the remote execution on Node2 ended up in blocking state forever, waiting on the local blocking queue. To resolve this, the code has been updated to ensure the blocking queue is created and stored in the local queue cache before publishing the remote job message.

INC-202004 · Issue 692354

Hotfix documentation updated to point to Hotfix Manager page

Resolved in Pega Version 8.6.3

The readme file attached to hotfix downloads contained an outdated reference to use "PRPC Hotfix Installer on the Update Manager landing page." This has been updated to point to the Hotfix Manager landing page.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D54319 · Issue 532528

API added to sync presence with requestor to clear inactive operator sessions

Resolved in Pega Version 8.5

An intermittent error message was seen indicating the maximum number of active sessions for the current operator had been reached even though there were not multiple logins and there was no requestor displayed in the requestor management landing page. This was traced to sessions that were not properly closed and cleared, and has been resolved by exposing an API that will sync the presence record with the requestor state so inactive sessions will be cleared.

SR-D64608 · Issue 544388

Corrected filedownload extension header issue

Resolved in Pega Version 8.5

Filedownload header contained plain non-ascii characters which caused a security violation issue. This has been resolved by removing the filedownload header from the HTTP response when the sendfile API is used with inputstream to download a file.

SR-D56527 · Issue 538304

DSS PegaAESREmoteResetTableStats set to false

Resolved in Pega Version 8.5

In order to prevent an issue with resetting table stats that potentially impacts postgres in an unintended fashion, the DSS PegaAESREmoteResetTableStats has been set to false.

SR-D64408 · Issue 530282

Stacktrace will be generated for oLog errors

Resolved in Pega Version 8.5

In order to provide improved diagnostics, oLog errors will print stacktraces.

SR-D76861 · Issue 544606

Job Scheduler will be stopped by node shutdown detection

Resolved in Pega Version 8.5

LifeCycle Job Scheduler was trying to start already stopped background services during node shutdown, causing exceptions to be logged. This has been resolved by stopping Job Scheduler execution when node shutdown is detected.

SR-D84099 · Issue 547825

Atmosphere library updated

Resolved in Pega Version 8.5

Multiple setAttribute exceptions were logged related to the Atmosphere component, indicating "The request object has been recycled and is no longer associated with this facade." Investigation showed that since the request object was destroyed, an illegalstateexception was thrown. To resolve this, the Atmosphere library has been updated to version 2.4.5.7 which contains the fix for this error.

SR-D66222 · Issue 529636

Tracer expiration set for five minutes

Resolved in Pega Version 8.5

Tracer was not terminating on tracer window closure. On the next attempt to open a trace, a message appeared stating "Cannot Launch Multiple Tracer Sessions for a requestor. This requestor is being traced by operator". Tracer session termination was dependent on the browser executing code on window close. Because this event may not be triggered for number of reasons, updates have been made to set tracer session expiration at 5 minutes. In addition, the system will clean up expired sessions before checking for existing sessions.

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