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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D55508 · Issue 521862

CSRF and Fingerprint token handling added to custom URL generation

Resolved in Pega Version 8.4

An error screen appeared with the message "Server response error, no update data returned" while doing a check out and check in of the offer rule. This was traced to CSRF token validation: in this scenario, a custom URL was being framed and the corresponding request did not have a valid CSRF/ Fingerprint token, which can occur when there are custom AJAX/Non-ajax URLs constructed manually in the non-autogenerated/HTML streams. To address this, handling has been added for CSRF and fingerprint tokens as part of the custom URL generation.

SR-D56409 · Issue 520743

URL Encryption and Obfuscation made compatible with site-minder

Resolved in Pega Version 8.4

Attempting to install a DL using Hfix Manager worked when not going through SSO but failed when using SSO. Investigation showed that this was due to the use of URLEncryption: URLEncryption uses a Pega-supplied base64 to encode the cipher text with MIME type encoding by default, which adds newline character after every 72 characters. This is not compatible with site-minder. which has policies to restrict newline characters in the URL. As a result, none of the encrypted requests were being processed. To resolve this, post-processing logic has been added to remove newline characters from encoded text. This change has also been applied top URLObfuscation.

SR-D62949 · Issue 527502

XSS protection added

Resolved in Pega Version 8.4

The CrossScriptingFilter API has been applied to address a potential XSS issue related to stream rule parameters used in the request header.

SR-D63232 · Issue 524295

Support added for Authentication service rule attributes in embedded pages

Resolved in Pega Version 8.4

SSO login was not working, giving the error "Unable to process the SAML WebSSO request : No value specified for Attribute in SAML assertion". Investigation showed the Authentication service rule could only map attributes that are on the top level page and did not consider embedded page values. To resolve this, tools.getProperty will be used to fetch the property reference value instead of find Page and getString.

SR-D63727 · Issue 531726

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.4

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

SR-D71378 · Issue 533282

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.4

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D54319 · Issue 532528

API added to sync presence with requestor to clear inactive operator sessions

Resolved in Pega Version 8.5

An intermittent error message was seen indicating the maximum number of active sessions for the current operator had been reached even though there were not multiple logins and there was no requestor displayed in the requestor management landing page. This was traced to sessions that were not properly closed and cleared, and has been resolved by exposing an API that will sync the presence record with the requestor state so inactive sessions will be cleared.

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