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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C98068 · Issue 483991

Installer files updated with class loader conflict resolution assistance

Resolved in Pega Version 8.2.4

When sending emails with attachments, errors were observed relating to a loader constraint violation indicating that when resolving interface method, the class loader of the current class and the class loader for the method's defining class had different Class objects for the type used in the signature. The resolution for this requires user configuration of the app server, and the following files for the install guide have been updated with the appropriate information:Deployment-guides-dita/install.ditamap Deployment-guides-dita/Content/Topics/app-server-config/creating-jdbc-driver-module-jboss-tsk.dita Deployment-guides-dita/Content/Topics/app-server-config/delegating-javax-activation-to-JRE-loader-tsk.dita

SR-D28460 · Issue 509365

Added timeout handling for non-PRAuth servlets

Resolved in Pega Version 8.2.4

After logging in via external authentication service (SAML Single Sign On) and setting up a timeout in the access group RuleForm, when the user performed any action and the server identified the request to be timed-out, it was expected that a SAML request would be sent from the browser to the external Authentication Server (referred as IDP) and the flow would proceed from there. This worked as expected for a non-AJAX request. To resolve this, handling has been added for timeout when using non-PRAuth authentication services.

SR-D29127 · Issue 506863

SAML data pages restored after passivation

Resolved in Pega Version 8.2.4

If login used SAML SSO, resuming the session after passivation resulted in missing or empty data pages when using an SAP integration with Pega Cloud. This was traced to a security change that modified the D_SAMLAssertionDataPage and D_SamlSsoLoginInfo data pages as readonly, causing them to not be passivated under these conditions. To resolve this, the data pages have been made editable so they will be restored as expected. This change also resolves any difficulty with SAML logoff activities in conjunction with SAP and Pega Cloud.

SR-D37872 · Issue 507341

prproductmigration build.gradle updated for new mime4j asset name

Resolved in Pega Version 8.2.4

While running the getMigrationLog for ProductMigration script provided in the Pega 8.2.2 media files, errors appeared referencing "NoClassDefFoundErrors when running getLogs". This was caused by the referenced class not being found on the classpath: the version of the included jar did not include the class needed due to Praxiom's default version being updated to use a new version of mime4j that required an asset name change. To resolve this, the mime4j asset name in prproductmigration build.gradle has been updated to pick up the correct version of the dependency for Praxiom.

SR-D79178 · Issue 543310

SameSite cookie setting added for Mashup support in Google Chrome v80+

Resolved in Pega Version 8.3.3

The Google Chrome browser version 80 and above now treats SameSite with a blank value as "Lax" by default, causing mashup scenarios to break. In order to compensate for this change, support has been added for setting SameSite=None in Cookie Settings; this value automatically includes the “secure” cookie flag, which enforces HTTPS for the Pega server and mashup. For mashups to work, SameSite should be set as None. Create a Dynamic system setting in the Pega-Engine RuleSet with the name “security/csrf/samesitecookieattributevalue” and the value "None" and restart the server. (The SameSite value "None" works only in secure HTTPS connections.)Note: The SameSite cookie may be set to None/Lax/Strict, based on the requirement. For cookie requirements other than mashup, it should be set as either Strict or Lax, depending upon your application.

SR-D84364 · Issue 551399

Check for circular references added to SearchInventoryImpl to prevent recursive call

Resolved in Pega Version 8.3.3

An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.

SR-D77956 · Issue 547256

Column type configured correctly in Care Management

Resolved in Pega Version 8.3.3

When using database tables for concrete class groups with the column pyassignedoperator as character type without size, upon installation on higher environments the message "ERROR: length for type char cannot exceed 10485760 for colum "pyassignedoperator" CHAR (2147483647)" appeared. As a workaround it was possible to manually change the column type, but this issue has been resolved by updating the handling of BPCHAR types while cloning the table. BPCHAR type will be taken as CHAR.

SR-D85745 · Issue 545904

DASS and DAS associated to the Pega-ProcessCommander Ruleset

Resolved in Pega Version 8.3.3

An upgrade was failing at the point of Pega Rules Upgrade in the Installer Instance with the error "Encountered database exception when preprocessing deferred operations <insert updatesCache instance DATA-ADMIN-SYSTEM PEGA not only if new>. This node not found in the database - Either the record was never saved or was deleted. Unable to join the cluster." This error occurred because the strategic application import during upgrade manually included a "systemname" DASS instance which had a value other than "prpc". This caused a override of the platform shipped DASS (with value "prpc), which is required by the upgrade. In order to avoid this condition, DASS and DAS have been associated to the Pega-ProcessCommander Ruleset.

SR-D81572 · Issue 551026

JDBC URL handling added for Oracle over TCPS

Resolved in Pega Version 8.3.3

While attempting to upgrade an environment over TCPS, the generateDDL.sh script was failing. The same environment ran without issue on Tomcat with the same URL. Investigation showed the JDBC url was not correctly generated while running the upgrade: in a standard scenario, there will be no spaces in the JDBC URL specified. However, because Oracle can send spaces as part of JDBC URL and cause this issue, an update has been made which will quote the JDBC URL argument for the ant target in setupDDL.xml.

SR-D84190 · Issue 547172

Post-Import Migration Agent query optimized

Resolved in Pega Version 8.3.3

A Post-Import Migration agent belonging to the Pega-ImportExport Ruleset and set to run every 60 seconds by default triggered the SQL query "select ASTERISK from pegadata.pca_CWT_CXP_Work_Interaction" which ran for an excessive amount of time, caused a utilization spike, and then crashed the utility nodes. Investigation showed the excessive run time and load was caused by the query fetching a very large number of results. To better handle this scenario, the query usage has been updated.

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