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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-159834 · Issue 632248

StackOverFlow logging improved

Resolved in Pega Version 8.5.4

Enhanced diagnostic logging information has been added to help find issues when StackOverFlow errors occur.

INC-161984 · Issue 638857

Web Tier busy threads released on timeout

Resolved in Pega Version 8.5.4

Tomcat Web Tier Busy Threads were not being correctly released, causing stability and performance problems that included health check pings not receiving a thread to service the request so the node was marked as bad, users were quiesced, and the node replaced. Investigation showed the 'put' on the blocking queue did not time out when the queue was full and waited indefinitely, keeping the thread blocked. To resolve this, the system will use 'offer' on the blocking queue instead of 'put' to force thread release on timeout. In addition, debug logs have been added to understand when the offer (or Put) does not succeed and the state of the queue that is causing this issue; the debug logs for class com.pega.pegarules.session.internal.serverpush.RoboticAutomationImpl should be enabled only if the thread busy issue is observed and for limited time window while actively debugging.

INC-164794 · Issue 637992

Apache Commons libraries updated

Resolved in Pega Version 8.5.4

Apache commons-codec has been updated to version 1.15 , and Apache commons-io has been updated to version 2.7.

INC-171587 · Issue 652187

Resolved Push Node Daily Information exception

Resolved in Pega Version 8.5.4

The "Push Nodes Info Daily" agent was generating an exception on each of the nodes. This has been resolved by enhancing the PegaAESRemote code to handle the exception and get the node info locally, then push it to the console when it is not able to get it via the cluster management API.

INC-173162 · Issue 650794

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.5.4

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-174298 · Issue 650258

Instance count logic updated

Resolved in Pega Version 8.5.4

A performance issue was seen during upgrade that resembled an upgrade hang. This was caused by a combination of incorrect logic in DDLGenerator.getInstanceCountForClass() around counting instances of 'core' classes and all of the site history-data- tables being mapped to the same table that had 1.4+ billion rows. This behavior has been addressed with more correct query logic while performing instance counts. In addition, instance count will be supressed during command line invocations (prpcUtils, platform upgrade).

SR-D20439 · Issue 496405

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.1.7

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

SR-D28538 · Issue 502059

Corrected requestor status flag for direct map

Resolved in Pega Version 8.1.7

Numerous "Unable to create requestor" alerts were logged. This was traced to an error in HttpAPI where after retrieving the requestor from the internal requestor map directly, the requestor creation status flag was not set properly. This caused last action to post that alert instead of the correct notice of "existing requestor retrieved". This has been resolved so the flag reflects the correct status.

SR-D51554 · Issue 514064

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.1.7

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

SR-D20423 · Issue 503447

Improved upgrade handling for tables using classes with property references

Resolved in Pega Version 8.1.7

After upgrade, some page property values were blank and exposed database columns did not contain the values. Investigation showed that the reference properties did not have context and hence column population was not able to determine their value. To resolve this, instead of doing column population for all the columns, the system will identify classes that have property references and that are being optimized as part of upgrade process and maintain a list of specific columns to update.

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