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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-D48396 · Issue 520424

Hazelcast upgraded to resolve node startup issue

Resolved in Pega Version 8.1.8

Post data upgrade, the ADM tier failed to start and the error "java.lang.IllegalStateException: Node failed to start!" appeared. This was traced to a dormant bug in Hazelcast 3.11 that caused starting nodes to fail when the Hazelcast master node was shutting down, which was exposed by recent Pega changes made to enable parallel restarts of nodes in Cloud environments. Hazelcast delivered a fix for the parallel restart problem and the hotfixed jar has been merged into the platform.

SR-D52249 · Issue 515703

Resolved Oracle thread deadlock for Merge SQL

Resolved in Pega Version 8.1.8

After starting a large cluster and running it for a couple of days, Oracle Deadlocks started to appear due to resource contention during MERGE SQL execution on the PR_INDEX_REFERENCE database table. The "ORA-00060: deadlock detected while waiting for resource" ERROR occur continuously every 10 minutes during the "MasterForNewAgents" Daemon run. All JVMs are impacted by the ERROR/Deadlock. Investigation showed that even though the identified / problematic Data-Agent_queue instances were disabled for PegaAESRemote, the MERGE SQLs continued to fire. To resolve this, an update has been made so the system will skip the copy of rule reference property from RAQ, while creating DAQ.

SR-D55160 · Issue 520356

Namibia and Botswana added to Currency Symbol values

Resolved in Pega Version 8.1.8

Support has been added for the Namibia (en_NA) and Botswana (en_BW) locales in the default Currency Symbol values.

SR-D56527 · Issue 538302

DSS PegaAESREmote*ResetTableStats set to false

Resolved in Pega Version 8.1.8

In order to prevent an issue with resetting table stats that potentially impacts postgres in an unintended fashion, the DSS PegaAESREmote*ResetTableStats has been set to false.

SR-D57038 · Issue 519381

JobScheduler DST handling updated

Resolved in Pega Version 8.1.8

When the locale being used changed out of Daylight Savings Time, scheduled jobs did run at the same local time as before but instead ran an hour earlier than expected. Investigation showed that jobscheduler calculated the next runtime based on the time difference from the cluster reference time and current time in milliseconds, and this offset in milliseconds was added to next run time. Since the cluster was started in DST, the job was running on same time due to the time difference. To resolve this, the system will use a calculation offset and set hours/minutes to nextRunTime object so that calendar lib handles daylight savings.

SR-D58927 · Issue 522289

Added expiration for orphaned tracers

Resolved in Pega Version 8.1.8

After tracing a REST service, the tracer was persisting but not showing in the requestor list from Admin studio. The operator shown in the error did not have access to the system anymore, and other users were not able to trace the service rule. Trying to clear the requestors in all the nodes using API POST /nodes/{nodeID}/pools/requestor/clear also did not resolve the issue. To address this, a distributed rule watch expiration has been added.

SR-D83192 · Issue 545056

JobScheduler DST handling updated

Resolved in Pega Version 8.1.8

When the locale being used changed out of Daylight Savings Time, scheduled jobs did run at the same local time as before but instead ran an hour earlier than expected. Investigation showed that jobscheduler calculated the next runtime based on the time difference from the cluster reference time and current time in milliseconds, and this offset in milliseconds was added to next run time. Since the cluster was started in DST, the job was running on same time due to the time difference. To resolve this, the system will use a calculation offset and set hours/minutes to nextRunTime object so that calendar lib handles daylight savings.

SR-D37317 · Issue 518893

Run Ruleset Cleanup defaults to true

Resolved in Pega Version 8.1.8

After upgrade, the rule categories and rules were not showing correctly in the App view of the Dev Portal. Many warning messages were also logged related to the Decisioning DM Sample application. This was traced to the rules cleanup script not running properly. While there was a workaround of applying the ruleset cleanup scripts manually after removing the queries that reference the pr_engineclasses table, the cleanup will now be set to run by default (run.ruleset.cleanup=true). In addition, the logic to determine which RuleSets to include has been simplified and most of the pr4_rule_vw deletions have been combined.

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