Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D54319 · Issue 532528

API added to sync presence with requestor to clear inactive operator sessions

Resolved in Pega Version 8.5

An intermittent error message was seen indicating the maximum number of active sessions for the current operator had been reached even though there were not multiple logins and there was no requestor displayed in the requestor management landing page. This was traced to sessions that were not properly closed and cleared, and has been resolved by exposing an API that will sync the presence record with the requestor state so inactive sessions will be cleared.

SR-D64608 · Issue 544388

Corrected filedownload extension header issue

Resolved in Pega Version 8.5

Filedownload header contained plain non-ascii characters which caused a security violation issue. This has been resolved by removing the filedownload header from the HTTP response when the sendfile API is used with inputstream to download a file.

SR-D56527 · Issue 538304

DSS PegaAESREmoteResetTableStats set to false

Resolved in Pega Version 8.5

In order to prevent an issue with resetting table stats that potentially impacts postgres in an unintended fashion, the DSS PegaAESREmoteResetTableStats has been set to false.

SR-D64408 · Issue 530282

Stacktrace will be generated for oLog errors

Resolved in Pega Version 8.5

In order to provide improved diagnostics, oLog errors will print stacktraces.

SR-D76861 · Issue 544606

Job Scheduler will be stopped by node shutdown detection

Resolved in Pega Version 8.5

LifeCycle Job Scheduler was trying to start already stopped background services during node shutdown, causing exceptions to be logged. This has been resolved by stopping Job Scheduler execution when node shutdown is detected.

SR-D84099 · Issue 547825

Atmosphere library updated

Resolved in Pega Version 8.5

Multiple setAttribute exceptions were logged related to the Atmosphere component, indicating "The request object has been recycled and is no longer associated with this facade." Investigation showed that since the request object was destroyed, an illegalstateexception was thrown. To resolve this, the Atmosphere library has been updated to version 2.4.5.7 which contains the fix for this error.

SR-D66222 · Issue 529636

Tracer expiration set for five minutes

Resolved in Pega Version 8.5

Tracer was not terminating on tracer window closure. On the next attempt to open a trace, a message appeared stating "Cannot Launch Multiple Tracer Sessions for a requestor. This requestor is being traced by operator". Tracer session termination was dependent on the browser executing code on window close. Because this event may not be triggered for number of reasons, updates have been made to set tracer session expiration at 5 minutes. In addition, the system will clean up expired sessions before checking for existing sessions.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us