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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A9198 · Issue 218533

Text retrieval for deprecated "Query" button updated for universal browser support

Resolved in Pega Version 7.2

The Firefox popup window provided by the Product rule when querying "Individual Instances to Include" failed to transpose the selected rule information back into the Product ruleform when the OK button was clicked. This was due to the use of the deprecated "Query" button, which does not have support for all browsers, to launch the ListView. To handle this, the node text retrieval method in DataInstancesQueryScript has been updated to use the 'textContent' function (compatible with all browsers) instead of the previous 'innerText'.

SR-A10839 · Issue 222017

Added handling for null rollback info in hotfix autocommit

Resolved in Pega Version 7.2

If AutoCommit was selected while installing a hotfix, the auto-commit would fail and leave the hotfix in an Uncommitted state if there were dependent hotfixes where changes were covered by the parent and the child was superseded after installing the parent. Manual commitment of the hotfix worked as expected. This was an edge case where the older hotfix did not get rollback information saved since its components were already installed or superseded, and AutoCommit has been updated to handle this missing information.

SR-A10327 · Issue 222830

Upgrade Assistant enhanced to better resume interrupted process

Resolved in Pega Version 7.2

If the system suffered a crash during upgrade, IUA was incorrectly identifying the DB as having completed the upgrade and would import outstanding rules based on the perceived Database BLOB version. This led to a storage-type mismatch between Prod and all lower environments, and BIX jobs would fail due to not being upgraded. An enhancement has been added to the Upgrade Assistant to correctly resume an interrupted upgrade process.

SR-A12287 · Issue 223279

Alter Script generates correct SQL for Oracle db

Resolved in Pega Version 7.2

During installation, an incorrect Alter Script was being generated while importing the JAR file due to a missing check on the 'required' XML attribute for dbtype Oracle to decide whether it should be null or not null. This has been corrected to honor the 'required' attribute and accordingly the generated SQL will be appended with null/not null string.

SR-A12687 · Issue 226506

Skimming logic corrected

Resolved in Pega Version 7.2

The skimming logic (PegaRULESMove_Skimming_Query) has been updated to correctly repopulate the query page in order to return a more accurate rules count.

SR-A2733 · Issue 220049

Migration process handles underlying varchar CHAR

Resolved in Pega Version 7.2

Handling for CHAR length semantics has been added for imports of rule schema to support Oracle varchar2 columns, and the import/export will correctly deal with the circumstanced columns of CASETYPEVERSION and PXREFOBJECTCLASS.

SR-A11447 · Issue 243018

Importing an archive no longer fails when using DynaTrace

Resolved in Pega Version 7.2.1

Importing an archive was failing when using the third party program DynaTrace. This was due to passivation during the import process, and the system has been modified to prevent this.

SR-A14359 · Issue 232227

Context-aware paths for SMA jmxclient.css and global.js files

Resolved in Pega Version 7.2.1

In some cases the jmxclient.css and global.js files were not found when running SMA due to the use of relative path names. The path names have now been made context-aware.

SR-A15710 · Issue 236472

Additional logging added to diagnose stale thread errors

Resolved in Pega Version 7.2.1

In order to better diagnose issues with stale threads, loggers have been added to the ThreadData class to capture and print any stack trace which is causing the thread to be cleared or destroyed. These loggers will only be printed whenever a stale thread error is thrown in order to maximize log space.

SR-A15710 · Issue 236472

Improved BIX extract handling for multiple active agents

Resolved in Pega Version 7.2.1

When multiple agents were scheduled to run extracts at the same time by utilizing pxExtractDataWithArgs, there was intermittent failure in creating the manifest files. The BIX log would not contain an entry for the files being created, no error was displayed, and agents sometimes needed to be restarted. This was an issue with incomplete extraction of the output data and manifest files due to the PAL timer overriding the current thread context as it handled each of the multiple calls. To resolve this, the previous static variables used to store thread and requester instances have been made private to ensure reliability when handling parallel extracts and simultaneous runs.

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