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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A22672 · Issue 243213

Use Pega Log Analyzer in place of Alerts.xls Excel Template

Resolved in Pega Version 7.2.1

A documentation error incorrectly referred to the Alerts.xls Excel template as being available on the PDN. That file is no longer available, and the Pega Log Analyzer should be used instead: https://pdn.pega.com/community/pega-exchange/pegarules-log-analyzer

SR-A23134 · Issue 243870

Resolved upgrade exception caused by non-standard requestor setting

Resolved in Pega Version 7.2.1

Upgrading to v7.2 was failing if the 'Requestor Types' (DATA-ADMIN-REQUESTOR instances) ACCESS GROUPs had been modified in the previous version for the System Name 'prpc'. This modification caused the PRPC requestors to not be replaced during upgrade. To address this issue, the installation will create a RAP to import into the SDE that will check for this condition, and the PRPC Requestors have been updated such that they cannot be modified. See also: Process Commander V6 help "About Requestor Type data instances" and "When and how to change a system name" for more background information about Requestor Types.

SR-A23339 · Issue 247921

Non-versioned class rule forms updated during upgrade

Resolved in Pega Version 7.2.1

The non-versioned class rules in an environment were skipped during upgrade due to an error in the RevalidateAndSave function. This has been corrected.

SR-A23979 · Issue 246353

Revamped help docs to clarify ServiceExport directory config

Resolved in Pega Version 7.2.1

An error in the help documentation did not correctly outline the method for changing the ServiceExport directory by modifying prconfig.xml. The directory location is hard coded to StaticContent/global/ServiceExport in the temporary directory, but the location of the temporary directory is configurable using the Initialization/explicitTempDir setting. Changes have been made to the help files to clarify this.

SR-A24052 · Issue 248427

Orphaned work objects purged by class

Resolved in Pega Version 7.2.1

Orphaned work objects were not purged when their parent was deleted from the database. To resolve this, selecting a Work- object class for purging will also purge all of the orphans in that class.

SR-A24478 · Issue 247983

Diagnostic logging added to upgrade Java Syntax task

Resolved in Pega Version 7.2.1

While running the upgrade.sh script to upgrade an in-place single-schema upgrade, the script halted while performing "Scanning Class" operations and remained there for over 8 hours. Attempting to resume appeared to proceed for a few minutes before halting again and remaining at the same point. The problem was traced to list views getting the PMD going into an infinite loop during the upgrade java syntax task. Diagnostic logging has been added to the PreUpgradeRuleAnalyzer/JavaParser code to add a log statement to print any keys which are getting processed when errors occur.

SR-A24517 · Issue 246951

JMX Javadoc available for download

Resolved in Pega Version 7.2.1

The document MBeanJMXJavadoc.zip was last shipped in Pega 7.1.7 and was not present in the on-line documentation. The Mbean Javadoc package is now available for download at the following link: https://pdn.pega.com/release-note/mbean-javadocs-download-file

INC-133214 · Issue 590380

Deployment Manager rollback works for directed inheritance

Resolved in Pega Version 8.6

Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.

INC-140040 · Issue 597666

Improved handling to ensure circumstanced rules skim is complete

Resolved in Pega Version 8.6

After performing a major rule skim, it was noticed that some of the circumstanced rules were not carried over to the higher version. The data was restored and a second skim was attempted. Once again, not all of the circumstanced rules were carried over; however, the results were different than in skim 1. This issue was traced to the circumstanced rule and base rule having the same pxCreateDateTime because they were processed with in a millisecond span. To resolve this, a 1ms explicit sleep has been added before processing each record.

INC-140279 · Issue 597757

JMX logging added to upgrade diagnostics

Resolved in Pega Version 8.6

In order to improve diagnostic information, infoForced loggers have been added for debugging upgrade issues related to JMX calls to enable and disable rules creation.

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