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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A9198 · Issue 218533

Text retrieval for deprecated "Query" button updated for universal browser support

Resolved in Pega Version 7.2

The Firefox popup window provided by the Product rule when querying "Individual Instances to Include" failed to transpose the selected rule information back into the Product ruleform when the OK button was clicked. This was due to the use of the deprecated "Query" button, which does not have support for all browsers, to launch the ListView. To handle this, the node text retrieval method in DataInstancesQueryScript has been updated to use the 'textContent' function (compatible with all browsers) instead of the previous 'innerText'.

SR-A10839 · Issue 222017

Added handling for null rollback info in hotfix autocommit

Resolved in Pega Version 7.2

If AutoCommit was selected while installing a hotfix, the auto-commit would fail and leave the hotfix in an Uncommitted state if there were dependent hotfixes where changes were covered by the parent and the child was superseded after installing the parent. Manual commitment of the hotfix worked as expected. This was an edge case where the older hotfix did not get rollback information saved since its components were already installed or superseded, and AutoCommit has been updated to handle this missing information.

SR-A10327 · Issue 222830

Upgrade Assistant enhanced to better resume interrupted process

Resolved in Pega Version 7.2

If the system suffered a crash during upgrade, IUA was incorrectly identifying the DB as having completed the upgrade and would import outstanding rules based on the perceived Database BLOB version. This led to a storage-type mismatch between Prod and all lower environments, and BIX jobs would fail due to not being upgraded. An enhancement has been added to the Upgrade Assistant to correctly resume an interrupted upgrade process.

SR-A12287 · Issue 223279

Alter Script generates correct SQL for Oracle db

Resolved in Pega Version 7.2

During installation, an incorrect Alter Script was being generated while importing the JAR file due to a missing check on the 'required' XML attribute for dbtype Oracle to decide whether it should be null or not null. This has been corrected to honor the 'required' attribute and accordingly the generated SQL will be appended with null/not null string.

SR-A12687 · Issue 226506

Skimming logic corrected

Resolved in Pega Version 7.2

The skimming logic (PegaRULESMove_Skimming_Query) has been updated to correctly repopulate the query page in order to return a more accurate rules count.

SR-A2733 · Issue 220049

Migration process handles underlying varchar CHAR

Resolved in Pega Version 7.2

Handling for CHAR length semantics has been added for imports of rule schema to support Oracle varchar2 columns, and the import/export will correctly deal with the circumstanced columns of CASETYPEVERSION and PXREFOBJECTCLASS.

SR-D20439 · Issue 496405

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.1.7

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

SR-D48396 · Issue 520424

Hazelcast upgraded to resolve node startup issue

Resolved in Pega Version 8.1.8

Post data upgrade, the ADM tier failed to start and the error "java.lang.IllegalStateException: Node failed to start!" appeared. This was traced to a dormant bug in Hazelcast 3.11 that caused starting nodes to fail when the Hazelcast master node was shutting down, which was exposed by recent Pega changes made to enable parallel restarts of nodes in Cloud environments. Hazelcast delivered a fix for the parallel restart problem and the hotfixed jar has been merged into the platform.

SR-D52249 · Issue 515703

Resolved Oracle thread deadlock for Merge SQL

Resolved in Pega Version 8.1.8

After starting a large cluster and running it for a couple of days, Oracle Deadlocks started to appear due to resource contention during MERGE SQL execution on the PR_INDEX_REFERENCE database table. The "ORA-00060: deadlock detected while waiting for resource" ERROR occur continuously every 10 minutes during the "MasterForNewAgents" Daemon run. All JVMs are impacted by the ERROR/Deadlock. Investigation showed that even though the identified / problematic Data-Agent_queue instances were disabled for PegaAESRemote, the MERGE SQLs continued to fire. To resolve this, an update has been made so the system will skip the copy of rule reference property from RAQ, while creating DAQ.

SR-D55160 · Issue 520356

Namibia and Botswana added to Currency Symbol values

Resolved in Pega Version 8.1.8

Support has been added for the Namibia (en_NA) and Botswana (en_BW) locales in the default Currency Symbol values.

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