INC-142589 · Issue 595489
Corrected tooltip evaluation for multiselect
Resolved in Pega Version 8.4.3
After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.
INC-142714 · Issue 596554
Recent Cases from different applications available to open
Resolved in Pega Version 8.4.3
An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.
INC-143005 · Issue 596954
Fluid Overlay displays as expected in Firefox
Resolved in Pega Version 8.4.3
After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.
INC-127591 · Issue 564820
isAuthenticated checks trimmed for Performance Improvement
Resolved in Pega Version 8.4.2
In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.
INC-127859 · Issue 564621
Email image retrieval switched to Lazy Load
Resolved in Pega Version 8.4.2
In email, multiple images being loaded at once resulted in a performance impact. To resolve this, the fetching of inline images has been modified to use Lazy Load optimization which will retrieve file content from S3 storage on a need basis.
INC-127891 · Issue 564728
Added check for redirects when getting images from S3
Resolved in Pega Version 8.4.2
When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.
INC-128164 · Issue 567430
Resolved CommitError when trying to send email
Resolved in Pega Version 8.4.2
An error related to email was intermittently encountered while working on a case. This was traced to a local setting for Rule-ObJ class that set a read-only privilege, which appeared to have conflicted with the expected permissions around email template saving. This was an unexpected use case, and has been resolved.
SR-D87188 · Issue 551351
Mentioned user in Pulse correctly converted to hyperlink
Resolved in Pega Version 8.4.2
In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.
SR-D87412 · Issue 563229
Support added for multi-language email parsing
Resolved in Pega Version 8.4.2
Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages; to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.
SR-D92688 · Issue 551342
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.4.2
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.