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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A80436 · Issue 278157

Federated Case Management GetNextWork function resolved

Resolved in Pega Version 7.3

When an operator had Work Basket configured with Federated Case Management, the Get Next Work function generated an error. This was due to the GNW settings from the operator IDs of the 'remote' systems not being correctly respected, and has been resolved.

SR-A80436 · Issue 278967

Federated Case Management GetNextWork function resolved

Resolved in Pega Version 7.3

When an operator had Work Basket configured with Federated Case Management, the Get Next Work function generated an error. This was due to the GNW settings from the operator IDs of the 'remote' systems not being correctly respected, and has been resolved.

SR-A83892 · Issue 264462

CreateOperator parameter added to HaveAttachmentSpecificAccess RUF

Resolved in Pega Version 7.3

The HaveAttachmentSpecificAccess RUF has been updated to better handle custom 'when' rules for restricting the ability to delete an attachment. To support cases where only the operator who attached the file has permission to delete it, the pxCreateOperator parameter has been added to the attachment page for use in checking whether the creator of the attachment is the current user.

SR-A87830 · Issue 258083

PD4ML JAR updated

Resolved in Pega Version 7.3

Metadata dates in a PDF generated with PD4ML are expected to follow ISO 8601 format "YYYY-MM-DDThh:mm:ss+##:##", with "+##:##" being the time zone adjustment based on UTC, but when the time zone was given as UTC (or a time zone with zero adjustment), PD4ML was setting the date as "YYYY-MM-DDThh:mm:ssZ00:00". This consequently generated errors with various PDF/A tools. To resolve this, the PD4ml jar has been updated.

SR-A87830 · Issue 258092

PD4ML JAR updated

Resolved in Pega Version 7.3

Metadata dates in a PDF generated with PD4ML are expected to follow ISO 8601 format "YYYY-MM-DDThh:mm:ss+##:##", with "+##:##" being the time zone adjustment based on UTC, but when the time zone was given as UTC (or a time zone with zero adjustment), PD4ML was setting the date as "YYYY-MM-DDThh:mm:ssZ00:00". This consequently generated errors with various PDF/A tools. To resolve this, the PD4ml jar has been updated.

SR-A87830 · Issue 259106

PD4ML JAR updated

Resolved in Pega Version 7.3

Metadata dates in a PDF generated with PD4ML are expected to follow ISO 8601 format "YYYY-MM-DDThh:mm:ss+##:##", with "+##:##" being the time zone adjustment based on UTC, but when the time zone was given as UTC (or a time zone with zero adjustment), PD4ML was setting the date as "YYYY-MM-DDThh:mm:ssZ00:00". This consequently generated errors with various PDF/A tools. To resolve this, the PD4ml jar has been updated.

SR-A87830 · Issue 261150

PD4ML JAR updated

Resolved in Pega Version 7.3

Metadata dates in a PDF generated with PD4ML are expected to follow ISO 8601 format "YYYY-MM-DDThh:mm:ss+##:##", with "+##:##" being the time zone adjustment based on UTC, but when the time zone was given as UTC (or a time zone with zero adjustment), PD4ML was setting the date as "YYYY-MM-DDThh:mm:ssZ00:00". This consequently generated errors with various PDF/A tools. To resolve this, the PD4ml jar has been updated.

SR-A91779 · Issue 266553

Removed repeating keyword from validation error

Resolved in Pega Version 7.3

Each validation error was causing the word "error:" to be prepended every time the autocomplete results were opened. This has been corrected with the addition of a check in the displayErrors API for harness_accessibility js.

SR-A93749 · Issue 269857

BusyIndicator will show in mobile i-device browser during attachment upload

Resolved in Pega Version 7.3

While uploading using 'attach content' in the Safari browser on an iPad or iPhone, no busy indicator (throbber) was shown. This made it possible to interact with other controls including selecting "finish assignment" before the upload was completed, causing an abnormal completion of the case. To prevent unexpected behavior, the busyIndicator will be displayed in mobile browsers while the attach content process is in progress.

SR-A94098 · Issue 263125

Smart Info Tooltip and Modal window work in combination

Resolved in Pega Version 7.3

The combination of using Smart Info Tooltip for different field elements in combination with the Modal Window for some action on the same screen was resulting in the Smart Tip floating over the modal dialog, and the cancel button did not work. This was due to a conflict in the element handling, and the code has been modified to resolve this and support this use.

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