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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-114882 · Issue 164513

Validation error display corrected for screen flow harness

Resolved in Pega Version 7.1.7

Inconsistencies were appearing in the error display on the harness of the screen flow. The issue was due to the "Allow errors" value being set to true even when "Save on last step" was unchecked. While there was a workaround of unchecking both "Allow errors" and "Save on last step" options, this has been fixed.

SR-115387 · Issue 164437

Flow Action support tuned for MenuBar keyboard navigation

Resolved in Pega Version 7.1.7

Using the' MenuBar' setting to display the flow actions for pyActionArea was not working as expected with keyboard navigation within the "other actions" menu: the Up/Down keys moved the cursor, but pressing the Enter key did not fire any actions because a mouse click was expected. An enhancement has been added to the logic to support an enter key event for menu items. In addition, the "other actions" menu was not accessible with keyboard navigation from the Resolve Flow action. This has been corrected.

SR-117855 · Issue 171394

Resolved NPEs during case creation

Resolved in Pega Version 7.1.7

If a null pointer error was generated during the case creation process, all subsequent records being processed also generated the error. This issue occurred when adding and later removing work party data, and was found to be related to a stack trace not being generated for the reported issue and an attempt to index a change to a page that's no longer available. To correct this, a code change now handles the condition which caused the NPE (writes an index for a non-existent page and then skips it) then logs information for analysis.

SR-D47146 · Issue 515647

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.1.8

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D76291 · Issue 547842

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.1.8

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D80120 · Issue 544216

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.1.8

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

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