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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-142564 · Issue 598697

Resolved issue with opening case in review mode

Resolved in Pega Version 8.5.2

After upgrade, using the Open in Review button from the Dashboard to view a case that the user did not have work entitlements on opened the case as expected, but the screen then immediately refreshed and redirected to the home screen. This was traced to the button configuration having an incorrect action set, with cancel action and then OpenWorkByHandle, and h as been resolved by updating the open in review button to remove the cancel action.

INC-142589 · Issue 595491

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.5.2

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596556

Recent Cases from different applications available to open

Resolved in Pega Version 8.5.2

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596957

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.5.2

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-143260 · Issue 599303

Overlapping columns fixed in ReportViewer

Resolved in Pega Version 8.5.2

When Report Viewer was used for Report Definition, displaying it on dashboard columns resulted in columns that overlapped each other. This was traced to a resize issue related to the scrolling checkbox and has been resolved.

INC-143310 · Issue 601205

Added scrolling for fixed size modal with buttons offscreen

Resolved in Pega Version 8.5.2

After upgrade, the modal format "Large Fixed" for the Modal Dialog in a local action was not working as expected when the screen was reduced in size. It as not possible to scroll down the modal dialog, and the "cancel" and "submit" buttons were no longer available. In standard modal, the cancel and submit buttons are always shown in the view port. When the modal is fixed format, the width and height of the modal are set to a fixed size. In that case, if the window is resized it is not possible to navigate to cancel and submit buttons that are offscreen. To resolve this, scroll has been added to allow accessing the cancel and submit buttons in case of fixed size modal that does not fit the window.

INC-143376 · Issue 604529

Adding handling for property without parent page

Resolved in Pega Version 8.5.2

Filtering was not working for a DateTime control in an optimized grid with embedded property which was a function alias defined in a report definition referenced by a Data Page. This was traced to the system assuming that every property has a parent page, which this use case did not. To resolve this, an update has been made that will return null for the parentGroupOrListProp if one does not exist.

INC-143531 · Issue 598644

Dirty Flag reset updated

Resolved in Pega Version 8.5.2

After opening a case in Cosmos, making updates, and then navigating away without saving, the dirty flag message appeared as expected and offered the option to save, discard, or cancel. After clicking on save and opening the next case, performing the same steps did not cause the dirty flag to display when navigating away. This has been resolved by updating the reset of the isDirtyDialogOpen inside the hide API of a modal close.

INC-143599 · Issue 598771

Non-template RDL time value handling updated

Resolved in Pega Version 8.5.2

The Time value displayed on clipboard and data designer differed from the value shown on user work form when using a categorized repeating dynamic layer rendered in non-template mode with the Datetime control configured inside the RDL. This was traced to the Time string being considered as a date when using this configuration and calling the engine API, and has been resolved by ensuring this configuration will call the correct Time API instead so that the timeofday property value will be formatted correctly.

INC-144102 · Issue 605882

Values with accent characters are sorted properly

Resolved in Pega Version 8.5.2

Table Layout column values using a pagelist were not sorted properly when the data contained French accent characters. This has been resolved.

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