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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-A24797 · Issue 247605

Localization added to reassign statement in Audit -> History

Resolved in Pega Version 7.2.1

The Audit->History reassign statement "This assignment has been reassigned to Operator ?, as ? is unavailable" was not localized due to the string being hardcoded without using field values. Localization has been added through the newly created field value ROUTINGREASSIGNEDTOSUBSTITUE to be used in the checkForSubstitute function.

SR-A27978 · Issue 248681

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A62507 · Issue 249049

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A8117 · Issue 227498

Assign-pzResetAssignmentSLA retains SLA on drag and drop

Resolved in Pega Version 7.2.1

The out-of-the-box Assign-pzResetAssignmentSLA activity passed "Workpage" as parameter instead of "param.WorkPage", causing assignments that were dragged and dropped in the Case Manager portal to lose their SLAs. To resolve this, the Assign-pzResetAssignmentSLA activity has been updated to pass param.WorkPage instead of WorkPage

SR-A9107 · Issue 218864

Fixed required field entry validation flicker in autocomplete

Resolved in Pega Version 7.2.1

For autocomplete (chosen as required), when the down arrow is used and an option is selected, the error "field cannot be blank" is shown for a fraction of second. This has been fixed by moving the validationtype attribute firing from the time of selecting a value from grid to after the value is selected.

SR-A9481 · Issue 244466

Cleared validation error for fields not present on submit

Resolved in Pega Version 7.2.1

Validation errors were being thrown by fields that were no longer present or no longer relevant when a a modal window was launched and then canceled without filling in the fields, and the the main form was submitted. This was due to the popover/overlay close not clearing the DOM element, and has been fixed.

SR-A9651 · Issue 235540

Added null check for empty section rule properties in Design Time section containers

Resolved in Pega Version 7.2.1

In some cases, attempting to reopen a section container resulted in corrupted files. This was a Design time issue only, and was traced to empty property values. On doing a check-in , the clipboard page is put into the DB, but only properties with values were committed. Any properties whose values are empty were not committed. During retrieval, an exception was thrown because the properties did not exist in the XML. This has been resolved by updating the loadPropertyHtmlCache API of pzpega_ud_dvmanager to add null checks for pyFormat and pyValue properties which are being accessed.

SR-A14914 · Issue 231019

Onclick works with single quotes in button label

Resolved in Pega Version 7.2.1

A single quote in the label of a button was breaking the onclick functionality. This was a particular issue when using the French locale, as the localized value for "End other session to Release Lock" is set to "L'autre extrémité session pour déverrouiller".  This has been fixed by removing pega:lookup tag RUF GenerateButton and adding a call to get the localized value and escape that value.

SR-A23106 · Issue 251959

Wait enhanced to maintain case status for multiple children

Resolved in Pega Version 7.2.2

A Parent case that was configured to resume when the sub-case reached a particular status using "Pending-ParentCaseResume" was not working as expected if there were multiple child cases for a single parent. This was due to the Wait shape taking the current status of the activator (first child case resolved) instead of the dependency status for which the wait shape should be looking for (subsequent child case), and has been fixed by establishing a new property on the Activator page to hold the dependency status and rely on this while checking if the activator has crossed the desired status.

SR-A43745 · Issue 249270

Copied ticket shapes properly visible on Work Management

Resolved in Pega Version 7.2.2

After correcting a problem with the XML generated by ticket shapes related to work states, attempting to use a copied shape with Tickets resulted in a problem locating new entries in the Work Management Tickets landing page. This was an issue with the ticket details being embedded in the shape pages while the rule references that were created for the tickets in pyModifiers were not updated to match, and has been resolved by adding rule references for the tickets embedded inside the shapes.

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