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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-139260 · Issue 592216

Handling added for third party form library

Resolved in Pega Version 8.2.8

When using a third party library which created a form tag, the wrong form was used on submit in the Ajax container. This has been resolved by updating the pzpega_ui_doc_submit file submitInner method to handle this use case.

INC-140289 · Issue 589001

Check added to preserve clipboard pages for pop-up

Resolved in Pega Version 8.2.8

Many properties were missing in the clipboard after launching an ImageViewer. This was traced to the clipboard pages being deleted in the pop-up mode, and has been resolved by adding a check to not delete pages in case of pop-up opened from top navigation case.

INC-142589 · Issue 595492

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.2.8

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-143260 · Issue 599304

Overlapping columns fixed in ReportViewer

Resolved in Pega Version 8.2.8

When Report Viewer was used for Report Definition, displaying it on dashboard columns resulted in columns that overlapped each other. This was traced to a resize issue related to the scrolling checkbox and has been resolved.

INC-147794 · Issue 602702

Entity relation diagrams UI corrected

Resolved in Pega Version 8.2.8

After upgrade, attempting to create a campaign showed a blank page. This was traced to the Entity relationship diagram not loading, and has been resolved by adding a safe check.

SR-D91344 · Issue 560624

Resolved PageCannotBeSerializedForPassivationException in logs

Resolved in Pega Version 8.2.8

The exception "One or more properties could not be serialized during passivation and have therefore been lost. They will not be available on activation. Please ensure that all property data is Serializable" was observed in the logs. Investigation showed there was an HTML fragment in 'pzGridOpenAction' that was adding non-serializable properties to the clip board. This did not cause a functional issue, but has been resolved by modifying the way the system obtains and reuses the class definition.

SR-D96909 · Issue 558139

Removed extra scroll bar in Multiselect

Resolved in Pega Version 8.2.8

An extra scroll bar was appearing when opening the multi-select control case manager portal using the "Results displayed Maximum 500 results to display" setting. This was a result of recent updates to the popover scroll and height that caused on overflow condition. To resolve this, the logic for Multiselect has been updated.

INC-143025 · Issue 600610

API performance improvements

Resolved in Pega Version 8.3.5

Performance improvements have been made for running the get assignment action details API.

INC-136208 · Issue 585228

Case history filter added for manual instantiation of Child Case

Resolved in Pega Version 8.3.5

After upgrade from v7.4 to v8.3, creating any child case from a parent case unexpectedly added the audit history "Child case xxxxx has been manually instantiated" to the parent case. In order to make this customizable, an "isHistoryAvailable" function has been added in the 'when' condition of "AddCoveredWork" Activity's "History-Add" Step. This will use the FilterHistory decision tree, which now has a setting for "ChildCaseInsAudit" to control whether or not the manual Instantiation of a Child Case will appear in the case history. The default is "true"; setting it to "false" will suppress the message.

INC-134113 · Issue 591543

Child case locking error message has correct parameter

Resolved in Pega Version 8.3.5

A locking error message was appearing without the case parameter, showing "Error Message : Could not lock the cover ; has it. Please wait and try again later." This was traced to the cover already being present, causing the step to open the Cover Object to fail. To resolve this, and update has been added to pass the Cover case ID to the field value.

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