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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-199953 · Issue 695418

Updated Document-StateTracker reset

Resolved in Pega Version 8.7.1

An unexpected performance issue was seen after refreshing a case. This was traced to the Document-StateTracker taking longer than expected to reset from "busy" to "none", often reaching the 70 second max timeout setting, and has been resolved by calling setNavigationDone so that the document-statetracker dom element updates back to "none" immediately.

INC-201372 · Issue 694014

Accessibility improvements for Cosmos Case Life Cycle

Resolved in Pega Version 8.7.1

Keyboard navigation has been updated to improve accessibility for the case life cycle component. For the "Show stages with expandable steps" configuration, code has been added to hide the steps container when tabbing through the stages. For the "Show stages with steps as overlay" configuration, the "Use form navigation (by tab)" option has been enabled for every repeating dynamic layer inside the steps overlay.

INC-202218 · Issue 692876

Input from Microsoft Windows keyboard numpad enabled

Resolved in Pega Version 8.7.1

After entering a currency amount using the right side number pad keys on a Microsoft Windows keyboard, a mandatory field validation was being thrown on what appeared to be a correct input. This was due to an if condition in the keyup function that caused entries from the right side number keys to not be considered as input, and has been resolved by removing the condition from the pzpega_control_textinput file.

INC-205566 · Issue 697057

Ensured correct context for multi-select

Resolved in Pega Version 8.7.1

When using multi-select controls, there was an intermittent issue with selecting values using a mouse click. Using the tab key worked as expected. This was traced to the focus being event triggered multiple times so pega.ctx.dom returned undefined values in the second call.This has been resolved by focusing the target element before creation of capsule to ensure the context remains the same.

INC-206577 · Issue 704422

ParentKey handling updated for for CS portal

Resolved in Pega Version 8.7.1

After creating an interaction in the CPM portal and refreshing the CPMPerformIncludes section (top-level section in the Perform harness) on button click, the focus was set to the first property and a large number of "Uncaught harness context does not exist" error appeared on the console and the screen became frozen. Analysis showed that after the refresh the parentKey property was empty, causing the flow to be executed in the wrong context. This has been resolved by adding a condition to set the parentKey for CS portal 'Add document' scenarios.

INC-206706 · Issue 699986

Placeholder value display made customizable

Resolved in Pega Version 8.7.1

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-207631 · Issue 701551

Decision Table property chooser made accessible

Resolved in Pega Version 8.7.1

The content of the pop-up "Decision Table property chooser" was not accessible by keyboard navigation. This has been resolved by adding the necessary code for focus inside the iframe.

INC-207632 · Issue 703994

DirtyCheck handling updated for Perform harness

Resolved in Pega Version 8.7.1

In some view scenarios, DirtyCheck was displayed but the "OK/Discard/Save" button unexpectedly closed the case view and returned back to the home page. Investigation showed the DirtyCheck harness was not returning to the appropriate page after the modal screen disappeared, and this has been resolved by changing the "Discard/Save" buttons to an "Ok" button for scenarios where a case is opened in a Perform harness.

INC-208908 · Issue 702171

Placeholder value display made customizable

Resolved in Pega Version 8.7.1

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-173068 · Issue 654066

HTML tags escaped in Audit History field values

Resolved in Pega Version 8.5.6

The case narrative section was showing case statuses with encoded special characters such as % or ( ), resulting in entries such as "Status changed to Complete &# 40;approved& #41; !@##$: &#37;^& amp;*&# 40;&# 41;_&# 43;.</div>". This has been resolved by updating the PyMemo field from type Text Input to DisplayAsLiteral for case narrative, which matches the setting for case history.

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