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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-125122 · Issue 581253

JMX authentication added

Resolved in Pega Version 8.2.8

Support has been added for JMX authentication through user and password.

INC-135359 · Issue 587036

CORS header configuration added for Stream tier

Resolved in Pega Version 8.2.8

An enhancement has been added that allows setting the CORS header (Access-Control-Allow-Origin) to allow *.DOMAIN.com on Stream tier (/stream/view & /stream/click) calls by way of the setting /stream/httpHeaders .

INC-132963 · Issue 572247

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.2.8

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

INC-134412 · Issue 577541

Proposition filter maintains eligibility criteria

Resolved in Pega Version 8.2.8

Eligibility details were occasionally lost when updating Offers. This was traced to a configuration that could cause individual criteria rules to be deleted when rows were added in the middle of the list. To resolve this, validation has been added to each eligibility criteria row to ensure that all expected values are entered for each row, and validation has been added to the logic string when advanced mode is used for offer eligibility criteria.

INC-135823 · Issue 580944

Transient property passivation handling improved

Resolved in Pega Version 8.2.8

Frequent "com.pega.pegarules.pub.PRRuntimeException" errors were seen in the production log file while working on the WO. This was traced to corruption in the blob caused by transient properties during passivation. To resolve this, corrections have been made to the handling for the transient property entries in the blob.

INC-138840 · Issue 599979

Data-Summary reports default will not use the rule resolved setting

Resolved in Pega Version 8.2.8

An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.

INC-127976 · Issue 566157

Delete Requestor method updated for use with CMT

Resolved in Pega Version 8.2.8

JMS MDB Listeners with Container Managed Transaction (CMT) enabled in Websphere 8.5 had global transactions fail. To initialize a JMS-MDB listener, a requestor of type APP is used. Upon the service being fully initialized, the requestor is removed by executing a delete operation followed by a COMMIT. However, in this scenario, the initialization operation is running within a CMT context and a SQLException was raised indicating that the commit was not allowed. To resolve this, the delete requestor method has been refactored to take into account the CMT context so the commit is not executed if the transaction is managed by the container.

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