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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-123608 · Issue 186749

Local action launch corrected for CPMFS frameworks

Resolved in Pega Version 7.1.8

An issue in CPMFS framework generated the error "Local actions are available only when you are performing the assignment" on selecting any local action from the Perform harness. ActionAreaContent adds a parameter' actionsection' using '; //--> . When the above section is included in pyCaseActionAreaTabbedScreenFlow, that param was being populated, but not in case of CaseActionArea. This was due to local actions being available only when performing the assignment. A check has been added for the presence of actionSection in processActionDefault, and checks whether it's empty or not.

SR-123609 · Issue 184384

Added timeout for SendEmailMessage and SendEmail RUFs

Resolved in Pega Version 7.1.8

A problem was noted with case auto-creation from email occasionally stopping. This was due to the out-of-the-box sendemailmessage function not having any mechanism to stop the requestor from waiting after certain period of time, meaning if the email server was down at that point of time the PRPC requestor kept on waiting forever for the connection. To resolve this, a default timeout of 60000 ms (1 minute) has been added to the SendEmailMessage and SendEmail RUFs. The error "The Connection to be outbound email server timed out. The Server may be unavailable, or the connection configuration may be incorrect. Verify Username, Password and SSL options" will appear. This timeout value can be overridden by creating a Dynamic System Setting with name "email/timeout" in "Pega-IntSvcs" ruleset to set the desired value.

SR-123609 · Issue 190249

Added timeout for SendEmailMessage and SendEmail RUFs

Resolved in Pega Version 7.1.8

A problem was noted with case auto-creation from email occasionally stopping. This was due to the out-of-the-box sendemailmessage function not having any mechanism to stop the requestor from waiting after certain period of time, meaning if the email server was down at that point of time the PRPC requestor kept on waiting forever for the connection. To resolve this, a default timeout of 60000 ms (1 minute) has been added to the SendEmailMessage and SendEmail RUFs. The error "The Connection to be outbound email server timed out. The Server may be unavailable, or the connection configuration may be incorrect. Verify Username, Password and SSL options" will appear. This timeout value can be overridden by creating a Dynamic System Setting with name "email/timeout" in "Pega-IntSvcs" ruleset to set the desired value.

SR-123615 · Issue 183551

DateTime localization enhanced

Resolved in Pega Version 7.1.8

Previously, language packs were literally translating items like datetime format without regard to the proper grammar of that language. For example, the date time format "4 days ago" came up as an "4 Tage vor" in German, which is not correct usage. A localized parameter-based API with 54 different field values has been added to the pxFormatDateTime RUF to allow field values with arguments so the proper localization text can be displayed.

SR-123615 · Issue 183745

DateTime localization enhanced

Resolved in Pega Version 7.1.8

Previously, language packs were literally translating items like datetime format without regard to the proper grammar of that language. For example, the date time format "4 days ago" came up as an "4 Tage vor" in German, which is not correct usage. A localized parameter-based API with 54 different field values has been added to the pxFormatDateTime RUF to allow field values with arguments so the proper localization text can be displayed.

SR-123617 · Issue 183668

Corrected label issue for language pack

Resolved in Pega Version 7.1.8

When a language pack was imported, the labels on the expand and collapse pane were appended with translated values instead of being replaced. This was caused by the presence of an extra space at the end of the string "Click to expand " and "Click to collapse " in workformstandard that caused a JS mis-match, and has been corrected.

SR-123642 · Issue 187841

Resolved MultiSelectList control issues for Microsoft Internet Explorer 9+

Resolved in Pega Version 7.1.8

The MultiSelectList control was no longer working for Microsoft Internet Explorer 9+. When a user attempted to select one or multiple items in the MultiSelectList control, the values were not captured when going to the next screen and a JavaScript exception was thrown. This was due to an API change in newer versions of the Internet Explorer (Microsoft Internet Explorer) browser. Microsoft Internet Explorer is following a more strict standard about how the createElement function is used, which caused the JS error to be thrown, and the system has been updated to resolve this issue.

SR-123678 · Issue 185155

Resolved issue with duplicate thread creation

Resolved in Pega Version 7.1.8

In Designer Studio, a new thread was created on every click of New Item in the recent list. This was due to the contentID generated not being passed at the document launch time, and the APIs have been updated.

SR-123741 · Issue 186119

Collapsible header text updated for accessibility

Resolved in Pega Version 7.1.8

When a UI layout/section used a collapsible header, JAWS read the field values "Click to expand" and "Click to collapse." Using the word "Click" is not optimal for accessibility, and this field has been changed to "Disclose contents" and "Hide contents."

SR-123750 · Issue 189489

Smoothed multiple portal tabs handling

Resolved in Pega Version 7.1.8

After opening the Case Manager developer portal, if a user portal was opened in a second tab using the 'Switch Portal' option shown in operator menu, returning to the developer portal tab caused that tab to be refreshed and the user portal tab to close. Previously, attempting to open a second portal session in a tab of the same window resulted in a 'Multiple sessions running' error. This limitation was removed in Pega 7.x. However, in this case the 'ShowDesktop' activity could not determine the 'ThreadName' parameter and defaulted to the 'Standard' thread and this change caused the refresh. The logic for determining the thread name has been updated to remove this issue.

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