SR-D40605 · Issue 510917
Corrected mobile password control behavior on failed validation
Resolved in Pega Version 8.2.5
Given a section on mobile where the out-of-the-box password control was used on a textbox with input field of type Password to set a new password, failed validation on the field caused the cursor on the input field to jump to the left. It was then not possible to delete the text or correct the placement of the cursor. This was traced to a missing type check for password in isTextBox(), and has been corrected.
SR-D42437 · Issue 513648
Pulse @mention will avoid triggering search request if no suggestion list is available
Resolved in Pega Version 8.2.5
Search threads were causing requestor Lock Exceptions due to poorly optimized queries sent to ElasticSearch when a Pulse mention was attempting to look up a person (e.g. "@"+typing) and the search of case objects to match to that search were performing poorly. To resolve this, an update has been made to avoid triggering requests if the suggestions list is not available for the search query.
SR-D43272 · Issue 516440
Local user lookup modifed to use requestor level data page to improve performance
Resolved in Pega Version 8.2.5
In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and Report Definition are final. To improve performance, this process has been modified to use a data page at the requestor level instead.
SR-D44012 · Issue 509881
Added more error handling in pzCreateThumbnail
Resolved in Pega Version 8.2.5
In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .
SR-D50725 · Issue 516514
Page cleanup processes updated to facilitate Pulse Task creation
Resolved in Pega Version 8.2.5
Attempting to create a Pulse Task in an assignment resulted in a "The Operation completed successfully, but returned no content" screen after clicking submit. This was traced to an incorrect usage of createworkpage. To resolve this, the system has been updated so that before calling createworkpage, a page-remove will be done so createworkpage will not clean the assignment page.
SR-D53266 · Issue 516396
Synchronization continuation updated so mobile attachments properly preview
Resolved in Pega Version 8.2.5
Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.
INC-202878 · Issue 713790
Handling updated for social messaging items with very large embedded images
Resolved in Pega Version 8.7.2
Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.
INC-211417 · Issue 711610
Updated URL construction for inline images for better performance
Resolved in Pega Version 8.7.2
System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.
INC-212549 · Issue 706073
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.7.2
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.
INC-212966 · Issue 713955
Support added for email attachments stored in repositories
Resolved in Pega Version 8.7.2
Attachments sent through email were received as corrupted. To resolve this, support has been added for retrieving content attachment file content from external repositories using data page D_pzGetExtStorageContent[ContentLocation:.pyContentLocation,RepositoryName:.pyStoredInRepository].pyFileSource