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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-191970 · Issue 680396

Updates made for reviewing online case in an offline app

Resolved in Pega Version 8.7

After developing a Field Service Mobile app on Pega 8.3, updating and assessing the Mobile App on Pega 8.6 resulted in a flicker in the back arrow for returning to the work list. This was traced to WebViewManager not being available for online cases in offline apps, and has been resolved by adding an update that will use attachOnload/detachOnload if WebViewManager is not available. In addition, an issue with creating a space or document on mobile has been corrected by using the onViewRendered method instead of attachOnload for the offline app case.

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-155406 · Issue 638706

Clipboard security updated

Resolved in Pega Version 8.7

Security has been enhanced for clipboard properties by restricting registration for readonly properties.

INC-157367 · Issue 637948

PDF generation corrected

Resolved in Pega Version 8.7

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-160805 · Issue 640854

PDF generation corrected

Resolved in Pega Version 8.7

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-160839 · Issue 643470

Session timer corrected

Resolved in Pega Version 8.7

Configuring pxsessiontimer in the Portal header to log users off after 30 minutes was not working as expected: users were still logged in the next day or after keeping the session idle for more than 30 minutes. After waking up the system, it was possible to search clicking on the search results resulted in being logged out. This was traced to the ShowLogoffTimer activity not being correctly registered, and has been resolved.

INC-161480 · Issue 629627

Confirmation button works on dirty alert

Resolved in Pega Version 8.7

The "Ok" button on the discard changes alert was not working. This has been corrected.

INC-161937 · Issue 640264

VMWare workspace One Mobile support added

Resolved in Pega Version 8.7

Support has been added for the VMWare workspace One Mobile app by updating the BrowserUtilsRuntime file to add the necessary user agent.

INC-162426 · Issue 638771

Regex handling updated for Rich Text Editor spellcheck

Resolved in Pega Version 8.7

When using the Rich Text Editor and performing a spell check, the spell checker was adding additional CSS to the property. This was traced to the presence of a unicode newline character causing the existing regex to fail to strip the style tags. To resolve this, regex handling for the unicode newline character in the style tag has been added.

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