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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-210526 · Issue 705639

Mobile supports icons for file attachment

Resolved in Pega Version 8.7.2

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-211208 · Issue 709647

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.7.2

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util. Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709282

Access group context handling updated for Mobile

Resolved in Pega Version 8.7.2

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

INC-186072 · Issue 678753

Updated ClientDynamicData HTML Rule

Resolved in Pega Version 8.7.2

After upgrading from Pega 7 to Pega 8, attempting to open an assignment on the staging environment showed a blank page. This was traced to the system trying to open a declare expression of "PegaComm-" class, and has been resolved by updating the pzClientDynamicData HTML Rule handling for the top level page and enabling the expression calculation checkbox in the Advanced tab of the pyCaseManger7 harness.

INC-188141 · Issue 678158

PD4ML upgraded

Resolved in Pega Version 8.7.2

Issues with PDF generation have been resolved by upgrading PD4ML to version 4.0.13.

INC-188644 · Issue 708959

Autocomplete cancel closes correctly

Resolved in Pega Version 8.7.2

Clicking on an autocomplete field and navigating to the next tab without selecting any values caused the autocomplete results to be displayed in the next screen until there was a click or an action was performed in that screen. This was due to the autocomplete not closing correctly, and has been resolved by removing the event.cancelBubble setting.

INC-190233 · Issue 675485

Production check removed for Get Action Details API

Resolved in Pega Version 8.7.2

After creating an assignment for a case and calling the Get Action Details Applied Assignment API, the name tag for views was not included in the returned JSON. This has been resolved by removing a check for production level.

INC-190855 · Issue 681092

Duplicate items resolved for questionnaires

Resolved in Pega Version 8.7.2

When there was only one question page for a questionnaire, the question page title was being displayed twice and the breadcrumb showed duplicate steps. When there was only one step in the screen flow, the survey navigation was hidden. This has been resolved.

INC-194415 · Issue 710824

Improvements for dirty popup

Resolved in Pega Version 8.7.2

Multiple issues have been addressed for dirty popups. 1) While working on an assignment, making a change and then clicking on the left navigation (Home, Dashboard) did not show the dirty pop up as expected, and the change was lost. The dirty pop up did appear on the Cancel button and Actions within the case. This has been resolved by improving the context switching for visibility of the dirty pop up. 2) Attempting to work around the previous issue by clicking "Do not display dirty warnings" only worked the first time it was tried. With this change in place, opening the assignment, making a change, then clicking Home, caused the pop up to appear as desired, but opening the assignment again and making a change, then clicking Home again did not prompt the dirty pop up. This was due to the click handler getting hit twice, leading to the already open dirty dialog being closed during the second call to the function 'isFormDirty' in pzpega_ui_doc_actionRouter.js file, and this has been resolved. 3) When attempting to close the case as a draft, clicking the save button caused the system to keep loading for a few minutes without sign of completing the save process and eventually the browser had to be closed. The content was saved, but the system was not able end the loading screen. This was caused by an incorrect harness context which caused the "SubmitInProgress" flag to be true on the incorrect harness context so the modal was not dismissed. To resolve this, on clicking the "Save" button, after the confirmation modal is closed, the pega.u.d.isDirtyDialogOpen will be reset to false.

INC-198784 · Issue 712911

PD4ML upgraded

Resolved in Pega Version 8.7.2

Issues with PDF generation have been resolved by upgrading PD4ML to version 4.0.13.

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