Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189748 · Issue 694738

Added API for Pega Call Team websocket reconnect

Resolved in Pega Version 8.5.6

When a call came in, the operator was not able to pick it up due to the popup only containing a reconnect section. This has been resolved by adding the disconnectAndReconnect API which will be used by Pega Call Team if the websocket reconnect limit exceeds 5.

INC-189935 · Issue 684503

Drag and Drop works as expected on mobile

Resolved in Pega Version 8.5.6

After opening a case assignment on a mobile device and selecting an option on the correct fields to make the drag and drop section visible, dragging the object vertically the caused the entire page to scroll up and down. Horizontal dragging worked as expected. This has been corrected.

INC-190233 · Issue 675484

Production check removed for Get Action Details API

Resolved in Pega Version 8.5.6

After creating an assignment for a case and calling the Get Action Details Applied Assignment API, the name tag for views was not included in the returned JSON. This has been resolved by removing a check for production level.

INC-190708 · Issue 688133

Save works on Ajax container without Dynamic container

Resolved in Pega Version 8.5.6

After opening a work object and making changes to a required field, pressing the save button did not give any visual indication that the save was performed. Hitting cancel generated a dirty pop up saying changes will be discarded, indicating no save was done. When an Ajax container is configured without a Dynamic Container, all the content is rendered inside a fieldset tag instead of a form tag. While performing the save, the API was looking for the form element in the document and could not find any, and the save failed. This has been resolved by updating the submitWhenFail() API to handle both fieldset and form elements in the dom.

INC-190901 · Issue 683840

Corrected datetime placeholder handling

Resolved in Pega Version 8.5.6

On desktop, date fields values selected were displayed in placeholder color instead of the black color. Date fields placeholders were not displayed in the offline mobile app. Before the refresh section call happened, the date selected color for the datetime input was black since the placeholder class was being removed from the span tag after selecting the date. After the refresh section calls, the Span tag which was generated for date time control was being appended with the placeholder class, which was an incorrect behavior. To resolve this, a check has been added which will only add the placeholder class if the datetime inputvalue is empty.

INC-191674 · Issue 681575

Cosmos Stakeholders menu updated to prevent loss of work party change

Resolved in Pega Version 8.5.6

The Stakeholders menu for adding work parties to cases available in Cosmos Utility panel was not saving work party changes as expected when the case was also open for performing assignments. When the assignment was completed, the work parties were reset to the values present when the case was opened. The list of stakeholders is saved as a property in work page. When an assignment is opened there are two threads, and any stakeholder added is then added only in the first thread. Because it was not added in the second thread (acprimary Ajax container - processing assignment) the stakeholder addition was lost due to the second thread overriding the first thread. To resolve this, if an assignment is being processed while trying to open the stakeholders model, an additional modal will be displayed with the following options: - resign from opening stakeholders modal and continue process assignment or, - rresign from processing assignment (all unsaved changes will be discarded) and open stakeholders modal

INC-191785 · Issue 680929

Edit Validate Rule works after mobile section collapse

Resolved in Pega Version 8.5.6

It was possible to collapse a section of the UI on the mobile app and then proceed to the next page without entering valid data. This has been resolved by updating the validation condition to handle the mobile sections edit validate rule correctly.

INC-192075 · Issue 680776

Required field error message shown for Anypicker control

Resolved in Pega Version 8.5.6

Certain Anypicker controls set to required were not showing the expected error message "Value cannot be blank" in the UI when the field was submitted as blank. This has been corrected.

INC-192813 · Issue 684734

Corrected unexpected page refresh

Resolved in Pega Version 8.5.6

When a value was changed in a section where the source of the section was defined as a property, the page refreshed without any announcement and focus was disrupted. Investigation showed this happened when using paragraph control where an anchor tag was used without any Name attribute. An update has been made to explicitly set the gFocusElement property after the processAdditionalFields activity to resolve this issue. Because the Name attribute is needed to query the particular element from the DOM to focus back, there were also intermittent issues when using the Microsoft Edge browser with Windows OS even after adding Name in the paragraph control link. A setTimeout has been added before focusing the element to resolve this.

INC-193650 · Issue 687902

Corrected focus for changing optimized table density

Resolved in Pega Version 8.5.6

After selecting an option on the density filter button inside of an optimized table, the focus was set to the top of the browser rather than remaining inside the table layout. This has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us