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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-212623 · Issue 709549

HTML attachments conditionally shown in email listener cases

Resolved in Pega Version 8.6.4

When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.

INC-213247 · Issue 708870

Title attribute added for disabled icons

Resolved in Pega Version 8.6.4

The disabled icon control in non-template mode used the tempTitle attribute instead of title, interfering with accessibility because no information was available to screen readers. This has been resolved by adding the aria-disabled attribute to the disabled icon control.

INC-215582 · Issue 712286

Cosmos calendar icon handles allow entry set to no

Resolved in Pega Version 8.6.4

When using the Cosmos theme, the Calendar icon became disrupted when "allow text entry" option was set to "no". This has been resolved.

INC-215912 · Issue 711380

Corrected links being replaced by KM rich text editor

Resolved in Pega Version 8.6.4

When brackets/parentheses were encountered in URL links in the rich text editor used in Knowledge Management, those links were removed and replaced with a # (pound symbol). This was due to a legacy cross-site scripting security mitigation, and h as been resolved.

INC-216358 · Issue 712230

Auto Complete working in Mobile Browser configuration

Resolved in Pega Version 8.6.4

Autocomplete was not working in the mobile browser when logged in as a user and configured with display mode:"in-a-table" and "display as full screen in mobile" disabled. Autocomplete results will always display in List mode in the mobile browser, but with the configuration "in a table" selected and "Display results full screen on phone" unchecked, pzGetACData (which gets called for List mode) was not registered and returned a 403 response. To handle this, the conditions file ActionAssembly.java has been removed so pzGetACData will always be registered.

INC-178831 · Issue 680984

Ensured correct context for multi-select

Resolved in Pega Version 8.8

When using multi-select controls, there was an intermittent issue with selecting values using a mouse click. Using the tab key worked as expected. This was traced to the focus being event triggered multiple times so pega.ctx.dom returned undefined values in the second call.This has been resolved by focusing the target element before creation of capsule to ensure the context remains the same.

INC-180100 · Issue 699838

Scrollbar persists for multiselect

Resolved in Pega Version 8.8

Selecting more than 20 values in the multiselect control caused the scrollbar to disappear. This has been resolved by removing a custom popover height calculation.

INC-183966 · Issue 676560

Corrected duplicated select file label reading

Resolved in Pega Version 8.8

When using a screen reader, the select file button label was announced twice on focus. Investigation showed this was caused by the helper text and tooltip having the same content which sounded like a duplicate reading. To resolve this, the text is now differentiated.

INC-183996 · Issue 669645

Step name given heading level for better accessibility

Resolved in Pega Version 8.8

When using the JAWS shortcut for navigating through headings, the Step name was not announced as expected. This was due to the Step name not containing the necessary code for a heading, and has been resolved.

INC-184307 · Issue 673228

Improved accessibility for overflow menu tab

Resolved in Pega Version 8.8

When a tabbled layout group has more tabs than will fit horizontally on the screen, icons appear to the left and right of the visible tabs to scroll through the available tabs along with a drop down list to select from all available tabs. Running the accessibility tool generated an error message for the down arrow button on the right. This was traced to a set tabindex 0 for unfocusable items, and has been resolved by adding tabindex="-1" for the overflow menu.

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