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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-166444 · Issue 642114

FlexModalTemplate Modal window size consistent

Resolved in Pega Version 8.7

The FlexModalTemplate modal window size was changing on second click. This was a missed use case for dirty dialog CSS implementation, and has been resolved by moving the CSS necessary into the isDirtyDialogOpen if condition.

INC-166706 · Issue 647474

Handling added for Rich Text Editor base tag in email

Resolved in Pega Version 8.7

Clicking on an email interaction case from the worklist was not opening the case. This was traced to a base tag present in Rich Text Editor content which impacted security protections, and handling has been added to remove this tag.

INC-167611 · Issue 652468

Business users can move dashboard widgets on production portal pages

Resolved in Pega Version 8.7

Business users were not able to use "Edit dashboard" to move dashboard widgets in production portal pages. This was a missed use case of using an operator with different security level, and has been resolved by using the control pzUserDashboardIncludeScript instead of including pzpega_dashboard script directly in the UserPortal harness.

INC-167704 · Issue 671630

Email timing updated to ensure content captured

Resolved in Pega Version 8.7

Outbound email replies constructed using a pyReply section were intermittently blank if the 'Send' button was clicked immediately after adding text. This was traced to the blur not happening immediately on click of the submit button, and has been resolved by introducing window.blurDelay to ensure the data is captured. The delay time is configurable, and by default is set to 200ms.

INC-167747 · Issue 649658

PDF generation corrected

Resolved in Pega Version 8.7

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-167871 · Issue 666297

Desktop browser java render error corrected

Resolved in Pega Version 8.7

Attempting to open Clipboard, schedule a report, or perform any activity which generated in a pop-up resulted in a blank screen and browser errors indicating "Uncaught TypeError: (…) is not a function 2. Uncaught TypeError: cannot set property '...' of undefined". This has been resolved by adding a semicolon to the last line of pzpega_desktop_automation_support_js.

INC-168414 · Issue 641036

Web Mashup works from nested iframe

Resolved in Pega Version 8.7

Web Mashup was failing with the error "Browser cookies must be enabled for PRPC Internet Application Composer to function" when it was configured within a nested iframe setup. This has been resolved by adding a cookie check and the appropriate handling for this usecase.

INC-168695 · Issue 643017

String conversion logic updated for toFixed function

Resolved in Pega Version 8.7

The toFixed function of pzpega_ui_formatNumber.js was incorrectly converting a string while formatting the value. This potentially caused the UI to hang until manually refreshed. To resolve this, the logic has been updated to convert the string to a number before calling toFixed().

INC-169012 · Issue 651257

VMWare workspace One Mobile support added

Resolved in Pega Version 8.7

Support has been added for the VMWare workspace One Mobile app by updating the BrowserUtilsRuntime file to add the necessary user agent.

INC-169203 · Issue 646097

Robotics Desktop Automation correctly runs on subsequent tabs

Resolved in Pega Version 8.7

When using Customer Service (CRM) to call Robotics Desktop Automation (RDA) from a data page, closing the first interaction tab after the RDA automation was completed resulted in the automation not being triggered for the second tab. If the first tab was not closed, the automation on the second worked as expected. Investigation showed the attachOnUnload was unregistering the client actions for all the open tabs and the attachOnLoad was not being called on reload. This has been resolved by updating attachOnLoad so it is now called with InvokeOnReload as 'true' to register client action for the tab in focus.

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