Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-212623 · Issue 709549

HTML attachments conditionally shown in email listener cases

Resolved in Pega Version 8.6.4

When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.

INC-213247 · Issue 708870

Title attribute added for disabled icons

Resolved in Pega Version 8.6.4

The disabled icon control in non-template mode used the tempTitle attribute instead of title, interfering with accessibility because no information was available to screen readers. This has been resolved by adding the aria-disabled attribute to the disabled icon control.

INC-215582 · Issue 712286

Cosmos calendar icon handles allow entry set to no

Resolved in Pega Version 8.6.4

When using the Cosmos theme, the Calendar icon became disrupted when "allow text entry" option was set to "no". This has been resolved.

INC-215912 · Issue 711380

Corrected links being replaced by KM rich text editor

Resolved in Pega Version 8.6.4

When brackets/parentheses were encountered in URL links in the rich text editor used in Knowledge Management, those links were removed and replaced with a # (pound symbol). This was due to a legacy cross-site scripting security mitigation, and h as been resolved.

INC-216358 · Issue 712230

Auto Complete working in Mobile Browser configuration

Resolved in Pega Version 8.6.4

Autocomplete was not working in the mobile browser when logged in as a user and configured with display mode:"in-a-table" and "display as full screen in mobile" disabled. Autocomplete results will always display in List mode in the mobile browser, but with the configuration "in a table" selected and "Display results full screen on phone" unchecked, pzGetACData (which gets called for List mode) was not registered and returned a 403 response. To handle this, the conditions file ActionAssembly.java has been removed so pzGetACData will always be registered.

SR-B81527 · Issue 331290

Silverlight error fixed for LaunchWordMerge

Resolved in Pega Version 7.4

The WordMerge functionality was not working for a Mash-up on a website, displaying a Silverlight error. This occurred when using AppDynamics software for the user environment, and was traced to the pyheadercookiesset including an ADRUM cookie. Because there was an unescaped character added in the cookie, it failed on XML reader parsing in Silverlight. Handling has now been added for the special character.

SR-B34028 · Issue 329193

Resolved error message on mandatory property in grid with Microsoft Internet Explorer

Resolved in Pega Version 7.4

When using Microsoft Internet Explorer, a property marked as mandatory inside a grid layout was firing its validation when the section was loaded. This caused an error icon to appear for a mandatory column on the first row when adding a new row from an always editable grid. This was traced to focus happening twice on the mandatory column, and has been fixed.

SR-B56628 · Issue 244337

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 322412

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B64560 · Issue 334877

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us