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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-A17941 · Issue 249577

Resolved maximized RTE tab blanking

Resolved in Pega Version 7.2.2

If the Rich Text Editor was opened and maximized in a modal window tab using a dynamic container, navigating away and returning to the tab resulted in the RTE tab being blank. This was an issue with the resize function relating to Quirks mode, and a check has been added to resolve the problem.

SR-A17941 · Issue 249820

Resolved maximized RTE tab blanking

Resolved in Pega Version 7.2.2

If the Rich Text Editor was opened and maximized in a modal window tab using a dynamic container, navigating away and returning to the tab resulted in the RTE tab being blank. This was an issue with the resize function relating to Quirks mode, and a check has been added to resolve the problem.

SR-A24793 · Issue 252731

Expandable When parameter handling updated for repeating layouts

Resolved in Pega Version 7.2.2

In a dynamic layout, the "Expandable When" parameter was checking the first of the several "pxResults" pages but was not checking that condition for all the pxresults (pages). This was due to a situation where once the when condition evaluated to true, all the results below the when condition were not checked. The expanded parameter handling has been updated to correct this.

SR-A22284 · Issue 249432

Data pages used as search fixed for mobile clients

Resolved in Pega Version 7.2.2

In an application accessed via mobile client, a data page used as source for a search was not rendering results when attempting a second search. This issue was happening because of a race condition, and has been resolved with an added settimeout for the asyncrendercallback of the RDL template.

SR-A88491 · Issue 256468

Localization added for "Summary for" and "Edit Dashboard"

Resolved in Pega Version 7.2.2

Localization has been added for the formatted text in pyUserDashboardHeaderLeft, which presents "Summary for" on the Manager Portal, and for the caption fields on the "Edit Dashboard" menu.

SR-A78045 · Issue 253969

Subject of email localized in subcase creation

Resolved in Pega Version 7.2.2

Localization has been added for the Subject of an attached PDF when creating a subcase with an email attachment.

SR-A64944 · Issue 250457

First page navigation button (<<) repaired

Resolved in Pega Version 7.2.2

The button to navigate to the first page (

SR-A20694 · Issue 255166

Added overlay modal dialog check in service intent

Resolved in Pega Version 7.2.2

The enter key press was not working as expected when initiating a search for a new service intent. While another service intent was currently open, 'enter' jumped back to the open service intent. This has been corrected by adding a target check for an overlay modal dialog.

SR-A76665 · Issue 252314

Support information updated in browser compatibility error message

Resolved in Pega Version 7.2.2

The error screen generated by pyUnsupportedBrowserLoginMessage has been updated to provide appropriate user support contact information when the browser is unable to run the software.

SR-A21996 · Issue 252071

Timing logic updated for better BusyIndicator hide

Resolved in Pega Version 7.2.2

The logic for the performInsertCallback, loadAppendedRow, afterLoadRow, and editRowCallback functions has been improved to prevent a race condition that sometimes caused the busy indicator to not be correctly hidden on complicated repeat grids with many actions built on CPM.

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