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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D96254 · Issue 555277

ViewID parameter passed as part of DX API response payload for all application levels

Resolved in Pega Version 8.4.2

When application level was set to '5' (Production), the DX API was configured to skip passing 'ViewID' parameter as part of response payload. This only applied to application level '5' and not to other levels. In order to support enhanced customization, the system has been modified to not consider production level and always pass 'viewID' parameter as part of DX API response payload.

SR-D97673 · Issue 561504

Assignment opens correctly in tabbed AJAX container

Resolved in Pega Version 8.4.2

When opening a case in review mode and then clicking the assignment link, the assignment opened in a new browser window instead of opening in the tabbed AJAX container. This was due to the AJAX container being stateless: directly opening the assignment with href replaced the entire document. To resolve this, the "pega.desktop.openassignmnet" API will be used.

SR-D98336 · Issue 558994

V1 DX API response now includes "Label" or "Header Title"

Resolved in Pega Version 8.4.2

When FlatList was opted to 'Full', the GET and PUT calls made to get the JSON response for an action did not return the header object information of that group. This has now been modified so the labels are returned in the V1 API response.

INC-119646 · Issue 563696

RemovePrivateBlockedAndWithdrawnRAQs updated to avoid exception

Resolved in Pega Version 8.4.2

If the method removePrivateBlockedAndWithdrawnRAQs() (present on the AgentRuleUtils.java class) had both the "ignore personal rulesets containing checked out files" and "ignore "Blocked or Withdrawn agent" conditions set, raqsItr.remove(); ran twice and resulted in a java.lang.IllegalStateException. This could lead to undesired outcomes such as agents not showing up properly. To correct this, the code has been refactored to avoid running raqsItr.remove(); more than the necessary number of times.

INC-125193 · Issue 561461

Processed in last hour generated correctly

Resolved in Pega Version 8.4.2

After upgrade, the 'Processed in last hour' for pyFTSIncrementalIndexer (or any other queue processor) did not show the totals processed. This was traced to an error in a declare expression rule, and has been corrected.

INC-128654 · Issue 567410

Queue processor handling updated

Resolved in Pega Version 8.4.2

After upgrade, the queue processors were not processing all the items in the queue, however the value under the 'number of items processed in the last hour' in the Admin studio showed the value was equal to the total number of items in the queue. This was traced to the an incorrect offset kept by the queue processor in the data table (Data-QueueProcessor-Run-Partition). Because the incoming messages from Kafka have a lower offset than the one kept by the queue processor, messages were treated as duplicates and not processed. This has been resolved by adding a partitions-validation mechanism on QP startup. To assist in proper handling, any messages identified as potentially already processed will be moved to the broken messages queue.

SR-D85839 · Issue 550939

Support added for custom Kafka connection properties

Resolved in Pega Version 8.4.2

An enhancement has been added to allow specifying custom Kafka connection properties in the Data-Admin-Kafka data instance to allow connections to external Kafka through the common client configs, ssl configs, and sasl configs.

INC-100288 · Issue 555466

Declaratives disabled during startup

Resolved in Pega Version 8.4.2

Declaratives firing before the engine is fully up can lead to null pointer errors. In order to avoid this condition, declaratives will be disabled during startup so that unnecessary operations can be avoided and system can be started faster.

INC-119678 · Issue 564202

Improved timing for node tracing termination

Resolved in Pega Version 8.4.2

The tracer stopped tracing after tracing a certain number of events. This was due to communication timing issues for tracer events from one node to another node in a multi-node cluster environment, caused by the Tracer Client using the pzMaxEvent property which limited the maximum number of events fetched at a time to 200. Any leftover Events should have been fetched in the next request, but when the consuming node's service ended after the 200 events, the system removed the service requester entry from the distributed Map and disabled remote node tracing as part of cleanup of the service execution. To resolve this, an update has been made so the node tracing will not be terminated until the service execution ends and there are no more events to process.

INC-120356 · Issue 560225

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.4.2

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

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