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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B11741 · Issue 285895

Tenant ID check added to Ruleset Wizard for MT

Resolved in Pega Version 7.3

Attempting to deleting a ruleset in a multi-tenant environment using the Ruleset Wizard resulted in the error message 'Getting records from the database' and the application would hang. This was due to a missing tenant ID in the SQL statement, and a check has been added to the query generation to ensure the prepared values for "pzTenantID" are included.

SR-B11927 · Issue 280995

pyContentType column populated in recents table

Resolved in Pega Version 7.3

After upgrade, the new column "pyContentType" was visible in the pr_data_recents table, but data was not getting populated into this column when work objects or rules were opened. This was due to the recents tab missing the pyContentType column query from the custom population queries, and this has now been added.

SR-B12215 · Issue 281902

Cancel button fixed for pzTabbedScreenFlow7 harness

Resolved in Pega Version 7.3

The Cancel button was visible on the modal template of the Data import Wizard but was missing on the pzTabbedScreenFlow7 harness. This has been fixed.

SR-B12474 · Issue 282553

BIX extraction config documentation updated

Resolved in Pega Version 7.3

When using command-line BIX 7.1 to extract records and write them to a secondary database, it appeared that some of the records got skipped. This was actually expected behavior: as the records got updated while the extract was running, those particular updated records got skipped as they did not fall into the time range that user was passing. To eliminate this confusion, the log message has been clarified. In addition, the information in the Guide indicated that if bix/useHistoryClasses was set to true, the generated query should always use the history table and not the actual work object table. However, it was not made clear that the BIX code does not use this option for explicit command line arguments. Therefore, the following text has been added to the BIX documentation under "Configuring the extraction environment" -> "Configuring optional prconfig.xml settings": Including class instances added during a batch run To ensure that class instances added to the Pega Platform database after a batch run begins execution are included in the extract, add the following property:

SR-B12783 · Issue 285395

Performance improvements for Data Designer Visualizer

Resolved in Pega Version 7.3

In order to improve performance of the Visualizer feature of the data designer, the loading behavior has been changed. Previously, the RD being executed for each node in the graph to get the reference properties was defer loaded; this potentially caused issues if the data was still being loaded in the background for the visualizer and an attempt was made to open BodySite. To fix this issue, the defer loading has been removed and the data will load on click of the "visualizer" button.

SR-B12857 · Issue 285462

Repaired REST Connections with proxy

Resolved in Pega Version 7.3

After upgrade, connections to external internet websites/services were failing when using a proxy. This has been fixed.

SR-B13040 · Issue 293380

Improved reliability for GetReference API

Resolved in Pega Version 7.3

A sporadic issue with the OOB getReference API caused a failure in obtaining the absolute reference for a parameterized data page. This was caused by a race condition in the page handler, and synchronization has been improved to ensure the proper name will be set into the data page.

SR-B13040 · Issue 293526

Null DPI check added for async page load

Resolved in Pega Version 7.3

A null pointer exception was being generated when a data page was being loaded from the asynchronous cache and some exception occurred while switching the access group or getting a definition. To avoid this, a check has been added for a null DPI.

SR-B13088 · Issue 287632

SLA correctly reset after reassignment

Resolved in Pega Version 7.3

When the SLA values were updated on routing the task, the newAssignPage and assign table were updated with the new SLA details but the pxFlow page was still holding the old SLA values. This caused the updated SLA details to not be displayed in the out-of-the-box pyAssignmentListGadget section. This was an issue with the pxAdjustSLA and Reassign activities not completely updating the embedded page pxFlow in the WorkPage completely, and has been fixed.

SR-B13418 · Issue 283237

Attachments removed when work object withdrawn

Resolved in Pega Version 7.3

After adding an attachment and then withdrawing the case, the unneeded attachments were still being stored in the attachments section until a refresh was performed. This was traced to code in the UpdateAndDeleteAssignments activity that appended the target page rather than replacing. This has been modified to ensure attachments are eliminated when the status of a work object is moved to 'Withdraw'.

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