INC-207218 · Issue 706369
Check added to prevent duplicate approval by single agent
Resolved in Pega Version 8.6.4
When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.
INC-207320 · Issue 701082
Email Approver shown in audit
Resolved in Pega Version 8.6.4
Email Approver activity was not being shown in Audit. This was traced to the queue instance primary page missing the necessary pyInboundEmail page property from pyCreateAndManageWorkFromEmail, and has been resolved by updating the listener activity to copy the needed value to a property called pyEmailFrom which will be used to record the events in the audit.
INC-207996 · Issue 709663
Check added for parent case dependency if deferred-save is used
Resolved in Pega Version 8.6.4
After updating the status of a parent case to "Pending-ChildCaseDependency", the wait shape for the child case that should have been triggered by the status did not work and the child case remained on hold. This was a missed use case for the pxCheckFlowDependencies activity where defer-save operations on Index-AssignDeps class was not considered, and may happen when the Queue Processor is evaluating the dependencies while instances to Index-AssignDeps are not committed yet. To resolve this, code has been added to check the entry of the parent case dependency in deferred-save if its not present in Index-AssignmentDeps table.
INC-210680 · Issue 712072
Updated logic for setting param.PrimaryPage in transfer
Resolved in Pega Version 8.6.4
TransferAssignment was failing intermittently when doing routing either by background processing or manual transfer. Investigation showed this was caused by a null param.PrimaryPage value which resulted in a NullStepPage exception. This has been resolved by adding a Property-Set method just before calling the activity pxTransferAssignment. In addition, the "Require authentication to run" check box in the pxTransferAssignment activity has been set to on.
INC-212896 · Issue 711188
Resume Flow will print Flow Action Label in audit history
Resolved in Pega Version 8.6.4
After calling Resume Flow for processing the assignments, when the Assignment was processed the Flow Action Name was printed on the Audit History instead of Flow Action Label. Investigation showed that in the Complete assignment activity, there was no code in the 'if' loop to set the value of actionLabel. If the value was null, the property set in the next step sets actionLabel to flowActionID and the audit history result is FlowAction ID instead of FlowAction Label. To resolve this, logic has been added in the CompleteAssignment Activity step 5 to set ActionLabel with Flow Action Label.
INC-183650 · Issue 678312
Corrected doubled tag removal
Resolved in Pega Version 8.6.4
After adding two tags for a Service case, attempting to delete the first tag resulted in the second tag also being removed. When three tags were present in the case, deleting the first tag caused the first and second to be deleted. Investigation showed this was caused by the run activity pyRemoveTagLink being called twice in run time, and has been resolved by updating the run activity.
INC-179727 · Issue 704545
Modified batch requestor handling to ensure cleanup
Resolved in Pega Version 8.6.4
A large buildup of batch requestors was seen, and restarting the node did not clear it. Investigation showed that in the case of one class reading a DSS value, a Pega requestor was being created when it was unable to retrieve any Pega context, and this requestor was not cleaned up afterwards. To resolve this, an update has been made to the way the requestor and Pega context is being created along with ensuring it will be cleaned up properly after use.
INC-180246 · Issue 664947
Support for apostrophe added to keyword tokenization
Resolved in Pega Version 8.6.4
A keyword containing an apostrophe was not detected properly in Text extraction model. This has been resolved by updating the annotator used in the tokenization.
INC-192826 · Issue 685797
PMML updated for nested 'if'
Resolved in Pega Version 8.6.4
Running a model on the openscoring API and the Pega PMML model gave different results. This has been resolved by updating the handling for nested 'if' in PMML.
INC-194382 · Issue 697615
ADM Model management page updates
Resolved in Pega Version 8.6.4
When accessing the ADM model management landing page in an environment with a large number of nodes, an "UnresponsiveNodeException" error was thrown from the pylaststrategyresults activity by various nodes on different days. Investigation showed the ADM factory table was truncated, leading to inconsistent ADM data in the Last Responses Section. This has been resolved, and the ADM model management page has been made more resilient to node failures.