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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D47146 · Issue 515647

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.1.8

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D76291 · Issue 547842

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.1.8

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D80120 · Issue 544216

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.1.8

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

SR-D37421 · Issue 514593

Cross-site scripting security added to Marketing Offers

Resolved in Pega Version 8.1.8

Cross-site scripting protections have been added to Marketing Offers, which had a potential vulnerability when using Firefox.

SR-D45608 · Issue 519902

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.1.8

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

SR-D47618 · Issue 516300

Statistic rounding error in ADMSnapshot Agent with Oracle corrected

Resolved in Pega Version 8.1.8

While running the ADMSnapshot Agent, the exception "internal.mgmt.Executable) ERROR com.pega.decision.adm.client.ADMException: Failed to complete ADM Data Mart snapshot" was seen. This was traced to an issue with the rounding of performance statistics when using Oracle, and has been resolved.

SR-D54218 · Issue 518599

Deadlock in static Initialization of IntList resolved

Resolved in Pega Version 8.1.8

JVM Deadlock was seen related to the static Initialization of a subclass field in class com.pega.decision.strategy.ssa.runtime.collections.api.IntList . Thread dumps showed threads in RUNNABLE State that were parked to wait for class initialization, and this was traced to a missed sonar alert which failed in multi-threading. To resolve this, the system handling has been updated to prevent potential deadlock.

SR-D60268 · Issue 521460

Performance and thread-handling improvements for SSA

Resolved in Pega Version 8.1.8

The SecureRandom class was used internally by SSAExecutionContext indirectly via UUID generation. Because this exhibited performance issues on some Linux environments, UUID has been replaced with static AtomicLong. In addition, a memory leak was observed when the strategy (SSA) execution resulted in an exception, and the strategy template has been modified to gracefully shutdown the VM under all circumstances. Thread-safety measures have also been tuned to be more fine-grained to reduce the potential thread contention that was seen while borrowing the SSAInterpreter object from SSAInterpreterPool.

SR-D68558 · Issue 536676

Timing updated for Cassandra session change thread lock

Resolved in Pega Version 8.1.8

An issue with unresponsive nodes was traced to the method used for notifications about Cassandra session changes. A thread trying to obtain a Cassandra session acquired a read lock, then if it then determined that a new session had to be created it would also acquire a write lock, preventing other nodes from trying to acquire the session. After creating a session, the thread notified all session change listeners while holding the write lock, causing deadlock with dependent services. To resolve this, the timing has been updated by moving the session change notification to the listeners outside of the section guarded by the lock.

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